IS Operations Specialist (Calgary)

Overview

Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes.

Our Western Canada Team is looking to grow and expand, offering unique opportunities to engage with high-profile clients and drive transformative initiatives across diverse industries. We’re seeking an experienced IS Operations Specialist to lead an Operating Model Assessment and Implementation for our client. This is specific to IS Operations, including management of OT-related systems. This role will focus on thoroughly understanding the current state of IS Operations and driving the design and execution of a future-ready operating model.

Must be local to CALGARY and the surrounding area, as this position involves a hybrid work arrangement with some in-office presence required.

Responsibilities

• Understanding and describing the current state of IS Operations, including organizational structure, governance, service delivery, and alignment with enterprise strategy
• Conducting targeted stakeholder interviews, documentation reviews, and process walkthroughs to capture how IS Operations works in practice, not just on paper
• Creating a clear baseline view of roles, responsibilities, processes, and technologies that define the current model
• Articulating how IS Operations delivers value in terms of speed, cost, quality, and innovation, including how these outcomes are measured
• Benchmarking our client’s IS Operations model against industry peers to identify gaps and opportunities
• Detailing potential improvements, adjustments, or alternative operating model constructs with associated risks and benefits
• Supporting the implementation of the new model by preparing RACIs, organizational charts, external sourcing strategies, and other embedding activities

Qualifications

Additional Information

WHAT DO WE OFFER?

This is an opportunity to join a rapidly growing team to serve some of the most exciting and highly respected companies in the world. You will have the opportunity to provide clients with pioneer mind-set thinking, customized solutions, and you will often have the satisfaction of seeing the impact of your work on their business. We are committed to a healthy work-life integration.

Benefits

DEIB

Diversity, equity, inclusion, and belonging (DEIB) are part of Sia’s DNA. Thanks to our expertise in several sectors and our international growth, our teams include a variety of experiences and cultures. We’re confident that promoting DEIB creates an environment in which everyone can reach their full potential.

Our global network, DEIB@Sia, brings together our people worldwide to facilitate local and global progress, focused on the following areas :

To learn more about Sia, please visit

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Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

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