Project Manager - Learning and Development - 81814

Line of Business: Learning and Development

Duration: 6 months (Possibility of Extension)

Location: Remote (Downtown Toronto)

Reason for hiring; help support early stages of project

- Better employee onboarding experience

- Pilot Project – enhance onboarding for TPS area creating program COAs

- COA (Client Onboarding Advisor) – started in Client Services and Implementation Teams

Key Responsibilities

• Project Management

o Manage multiple learning projects simultaneously with strong coordination and organizational skills, ensuring timely delivery and stakeholder satisfaction

o Apply a process-driven approach to collaborate with instructional designers, subject matter experts, and vendors.

• Program Design & Development

o Support the design and development of learning programs, including eLearning, instructor-led training, and blended solutions.

o Use solution-based thinking to align program design with learner needs and business goals.

• Quality Assurance & Evaluation

o Monitor and evaluate the effectiveness of learning programs using structured processes.

o Apply problem-solving skills and data analysis to recommend improvements and drive continuous quality enhancement.

• Stakeholder Engagement

o Build strong relationships with stakeholders through effective coordination and communication.

o Anticipate challenges and proactively offer solutions to meet stakeholder expectations

Must Haves Requirement:

• 1-3 years of previous Project Management experience

o Manage multiple learning projects simultaneously with strong coordination and organizational skills, ensuring timely delivery and stakeholder satisfaction

o Apply a process-driven approach to collaborate with instructional designers, subject matter experts, and vendors.

• Understand, creating surveys and reporting data

• Ability to work with SMEs, stakeholders and understanding department culture

• Proficient in MS Suite

Nice To Haves:

• Program Design & Development experience or any experience with Articulate, Brainshark, Elucidate, Vyond, Camtasia

• QA experience

• Previous banking experience

Education:

Post-Secondary Degree

Interviews:

• 2 rounds virtual – 30-40 minutes