Talent.com
Bilingual Learning Associate
Bilingual Learning AssociateRandstad Canada • Montréal, Quebec, CA
Bilingual Learning Associate

Bilingual Learning Associate

Randstad Canada • Montréal, Quebec, CA
1 day ago
Job type
  • Temporary
  • Quick Apply
Job description

Reporting into the Senior Manager of Service Delivery, Talent Development, the Learning Associate provides support in the planning, organization, assessment, development and implementation of key instructor-led learning initiatives in the Talent Development. The Learning Associate is accountable, in partnership with the Senior Advisor / Program Manager, Talent Development, for delivering on the following key accountabilities and providing direct support to the Leadership Team on any other matters related to the successful management and operation of the team.

The details of this role that will help you decide if it’s the right move for you…

Location : Montreal, QC or Toronto, ON (Hybrid)

Competitive Rate

Duration : 8 months (Possibility of Extension)

Global opportunities for professional growth and development

Advantages

  • Well known and reputable financial company
  • Good opportunity to grow within a large financial institution
  • 8 month contract
  • 37.5 hrs per week Mon-Fri 9-5 or 8-4 along those lines

Responsibilities

Producer – present for the delivery of instructor-led session

  • Attend assigned sessions virtually and ensure learners have an exceptional virtual experience during the class / program (i.e. manage camera, mute participants when necessary, point-of-contact the resolve any experience issues)
  • Manage all incoming questions, consolidate on the fly and call out the question(s) to the speaker to answer
  • Where necessary, manage the flow of the session, by driving the deck during the sessions, monitoring timing / agenda and minimize disruptions
  • Provides technical assistance for instructor and learners during sessions
  • Send digital materials pre and post-session to all attendees (recorded sessions, communication on postlearning recommendations, job aids / guides to sustain the learning) Reporting & Continuous Improvement
  • Keeping team apprised of any roster issues and making recommendations to address
  • Identify risks in current processes and bring them to the attention of the team
  • Gather and consolidate feedback results (where applicable) and submit to appropriate teams for further analysis and / or reporting
  • Identify continuous improvement opportunities
  • Sourcing and Scheduling Learning Specialists

  • Analyze and map the required skills for each training offering against the competencies and expertise of available trainers along with appropriate language skills
  • Complexity and Ambiguity Management : Navigate the inherent complexity and ambiguity involved in matching Learning Specialists to offerings, considering factors such as evolving program requirements, Learning Specialist availability, and participant needs.
  • Coordinate and schedule trainers, balancing multiple priorities and adapting to changes as needed to ensure seamless program delivery.
  • Business Relationships :

  • Attend and participate in project planning meetings to ensure alignment on run sheet for assigned sessions; provide feedback and recommendations (where applicable)
  • Point of contact for instructor to answer any questions they may have prior to the session
  • Single point of contact for participants pre and post session Learner Experience – support the mandate to ensure best in-class experience
  • Set up classes in Workday Learning
  • Manage rosters of people registering, cancelling, attending and completions
  • Ensure technology internal / external will work prior to each session
  • Send out communications’ pre-session (directions, dietary, etc.)
  • Schedule / source internal instructors where applicable
  • Manage the processing of all vendor invoices and reconcile the budget each quarter CROSS-FUNCTIONAL RELATIONSHIPS
  • Collaborate with peers and management both inside and outside the work unit when identifying, discussing and resolving business issues related to the work area.
  • Interact on a regular basis with team members across company up to the Senior Management level for the purposes of obtaining, providing or exchanging information related to Talent Development programs.
  • As an employee of company , the incumbent must comply with all applicable company and Line of Business policies, standards, guidelines and controls.
  • COMPLIANCE REQUIREMENTS / RESPONSIBILITIES

    As an employee, the incumbent must comply with all applicable company and Line of Business policies, standards, guidelines and controls.

    AUTHORITIES / DECISION RIGHTS

  • As a key contributor to the business unit, this job has the authority to recommend changes to business processes in order to enhance operational efficiency and effectiveness.
  • JOB DIMENSIONS

  • Managing high volumes of work and concurrent tasks with multiple stakeholders
  • Initiative and self-managing skills are required in order to be able to work independently with minimal direction and to respond effectively to urgent issues and deadlines that arise
  • Continuously building subject matter expertise across a broad range of company and Talent Development business strategies.
  • Qualifications

    KNOWLEDGE AND SKILLS

  • Excellent relationship building skills with the ability to influence stakeholders from varied backgrounds, differing priorities and over which you do not have direct authority
  • Ability to understand issues and concepts related to new and evolving business needs; can get up to speed quickly with regard to new subject matters and able to deal with changing circumstances.
  • Strong organizational skills, sufficient to develop project / work plans and coordinate the delivery of initiatives across business and organizational lines.
  • Ability to manage workload in an ambiguous environment while under tight timelines.
  • Problem solving skills sufficient to analyze information and formulate responses to problems and issues.
  • Communication and interactive skills to convey factual and conceptual information on issues requiring detailed explanation / interpretation and communicate effectively at all levels in the organization.
  • Strong proficiency in Excel (formulas, PivotTables, conditional formatting)
  • Strong verbal and written communication and presentation skills (excellent ability to build executive presentations using PowerPoint).
  • Must be fluent in communicate with French / English speaking clients located outside Quebec on a regular basis
  • Summary

    If this role sounds like a good fit for you, please APPLY ONLINE today or via email with the role title in the subject line to : marie.thiers@randstad.ca

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

    Create a job alert for this search

    Bilingual Learning Associate • Montréal, Quebec, CA

    Similar jobs
    Bilingual Specialist, Systems (Ottawa, Toronto or Montreal)

    Bilingual Specialist, Systems (Ottawa, Toronto or Montreal)

    CMHC • Montreal
    Full-time +1
    The work you do and the work we do together matters.We come to work every day with a common purpose : to contribute to a well‑functioning housing system. At CMHC, we hold ourselves accountable for ou...Show more
    Last updated: 4 days ago • Promoted
    Bilingual IP Litigation Associate – Top Canadian Firm

    Bilingual IP Litigation Associate – Top Canadian Firm

    Smart & Biggar • Montreal
    Full-time
    A top Canadian IP law firm in Montreal is seeking a bilingual Associate for their national Litigation Group.The successful candidate will work on defending and enforcing clients’ intellectual prope...Show more
    Last updated: 16 days ago • Promoted
    Retention et renouvellement Bilingue - Bilingual Renewal and Retention

    Retention et renouvellement Bilingue - Bilingual Renewal and Retention

    nesto • Montreal
    Temporary
    Retention et renouvellement Bilingue - Bilingual Renewal and Retention.A signature role at nesto that combines deep product knowledge with customer relationship management to keep mortgage portfoli...Show more
    Last updated: 21 days ago • Promoted
    Bilingual Administrative & Scheduling Associate

    Bilingual Administrative & Scheduling Associate

    Aecon Group Inc. • Montreal
    Full-time
    A leading Canadian infrastructure firm is seeking a Resource Planner in Montreal, Quebec.The successful candidate will coordinate technician schedules, assist with onboarding, and provide essential...Show more
    Last updated: 16 days ago • Promoted
    From Hobby to Income : Turn Gaming into a Paying Side Hustle

    From Hobby to Income : Turn Gaming into a Paying Side Hustle

    Free Cash by Almedia • saint-esprit, QC, ca
    Full-time
    Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks : • Take paid surveys (5-15 minutes each) ...Show more
    Last updated: 9 days ago • Promoted
    Custumer Service Associate

    Custumer Service Associate

    RONA+ • Mercier Southeast, QC, ca
    Full-time
    At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities...Show more
    Last updated: 19 hours ago • Promoted • New!
    Bilingual Travel Booking Coordinator - Bilingual Source

    Bilingual Travel Booking Coordinator - Bilingual Source

    Bilingual Source • mercier, qc, ca
    Temporary
    Bilingual Travel Arrangements Coordinator.Remote in Canada - if the candidate is located in Toronto or Montreal, it will be a hybrid one day per week in office •. Are you passionate about travel and ...Show more
    Last updated: 19 days ago • Promoted
    Bilingual Business Development Associate (French & English)

    Bilingual Business Development Associate (French & English)

    ISNetworld • Montreal
    Full-time
    Bilingual Business Development Associate (French & English).Are you looking for an opportunity with a growing SAAS Software company that offers great benefits, a dynamic work environment, and excel...Show more
    Last updated: 21 days ago • Promoted
    Associate, Investments (Bilingual) Montréal, Quebec

    Associate, Investments (Bilingual) Montréal, Quebec

    Canada Infrastructure Bank • Montreal
    Full-time
    Headquartered in Toronto, the Canada Infrastructure Bank (CIB) is responsible for investing in new infrastructure projects. The CIB’s mission is to work with provincial, territorial, municipal, fede...Show more
    Last updated: 21 days ago • Promoted
    Clerk - IGA Saint-Lin-Laurentides

    Clerk - IGA Saint-Lin-Laurentides

    IGA Saint-Lin-Laurentides • saint-lin-laurentides, qc, ca
    Full-time
    Number of hours per week : between 24 and 36.We offer employees competitive total compensation packages that vary by position and location. Some websites that display our job openings may provide sa...Show more
    Last updated: 22 hours ago • Promoted • New!
    Bilingual Sales Associate — Create Dream Spaces (Retail)

    Bilingual Sales Associate — Create Dream Spaces (Retail)

    EQ3 • Laval
    Full-time
    Une entreprise de meubles recherche un(e) associé(e) aux ventes bilingue à Laval.Vous serez responsable de l'accueil des clients, de la gestion des paiements et de l'entretien de l'espace de vente....Show more
    Last updated: 22 hours ago • Promoted • New!
    Bilingual Claims Learning Coach - Hybrid Training

    Bilingual Claims Learning Coach - Hybrid Training

    Co-operators • Laval
    Full-time
    A leading financial services co-operative in Quebec is seeking a Claims Learning Coach to enhance the skills of the Accident Benefits Claims team. This role involves providing coaching and support d...Show more
    Last updated: 1 day ago • Promoted
    Bilingual Telesolutions Advisors

    Bilingual Telesolutions Advisors

    Intact Financial Corporation • Montreal
    Full-time +1
    Our employees are at the heart of everything we do.Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s com...Show more
    Last updated: 9 days ago • Promoted
    Bilingual Associate, New Business – Individual - montréal

    Bilingual Associate, New Business – Individual - montréal

    Société Financière Manuvie • montréal, qc, ca
    Full-time
    Manulife is a leading Canada-based financial services group with principal operations in Asia, Canada and the United States. We operate as John Hancock in the U.Manulife in other parts of the world....Show more
    Last updated: 6 hours ago • Promoted • New!
    Bilingual L&D Manager

    Bilingual L&D Manager

    Cella • Montreal
    Full-time +1
    Learning & Development Manager.You\'ll act as a strategic partner to external stakeholders, aligning learning solutions with products and services to drive business growth.The ideal candidate has a...Show more
    Last updated: 21 days ago • Promoted
    Agente, agent de réadaptation - Banque de candidatures - saint-lin-laurentides

    Agente, agent de réadaptation - Banque de candidatures - saint-lin-laurentides

    Centre de services scolaire des Samares • saint-lin-laurentides, qc, ca
    Full-time
    Banque de candidatures pour tout le territoire desservi par le Centre de services scolaire des Samares.Chaque élève a droit à un parcours scolaire. Viens nous aider à créer un environnement où tous ...Show more
    Last updated: 21 hours ago • Promoted • New!
    Bilingual Customer Traveling Trainer | Reynolds and Reynolds

    Bilingual Customer Traveling Trainer | Reynolds and Reynolds

    Reynolds and Reynolds (Canada) Ltd. • Montreal, Canada
    Full-time
    As an Entry Level Traveling Customer Trainer you will be traveling to our customers to assist them in making a smooth conversion to the Reynolds and Reynolds system. You will be tasked with providin...Show more
    Last updated: 5 hours ago • Promoted • New!
    Bilingual Associate Customer Support

    Bilingual Associate Customer Support

    Tech Mahindra Business Process Services • mercier, QC, ca
    Full-time
    On this project you will be providing frontline customer service and support for internet, home phone and TV customers.You will be answering questions and resolving issues related to billing.In add...Show more
    Last updated: 1 day ago • Promoted