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Retail Buying and Business Operations Manager - Giftware

Retail Buying and Business Operations Manager - Giftware

JRoss RecruitersOntario, TORONTO
30+ days ago
Salary
CA$33.65 hourly
Job type
  • Permanent
Job description

Description

  • Research product categories that complement the museums curatorial initiatives and strategic plan.
  • Monitor store sales, product margins, and key performance indicators (KPIs) to ensure retail operations meet and exceed budget targets.
  • Use tact and diplomacy when dealing with independent and community-based artists and suppliers.
  • Successfully negotiated product purchases from online multi-vendor sites, in-person suppliers, independent artists, and community artist collectives.
  • Collaborate with other departments to ensure product categories and stories are aligned with cross-departmental initiatives.
  • Work with retail team members to ensure product supply meets shopper and seasonal demand, as well as exhibit and gallery merchandise story demand.
  • Perform other duties as assigned.

Requirements

  • University degree in retail business or supply management, with certification in supply chain procurement.
  • Minimum of ten years of related management experience or an equivalent combination of education and experience.
  • Proven experience as a manager in retail business operations or a relevant role.
  • Outstanding oral and written communication and customer service skills.
  • Excellent organizational and project management skills.
  • Demonstrated skills in staff team management.
  • Proven ability in effective facilitation and negotiation with suppliers and artists.
  • Familiarity with current purchasing and retail business operations best practices.
  • Strong experience with market research, data analysis, and forecasting techniques.
  • Excellent knowledge of MS Office and working knowledge of purchasing software (e.g., Shopify Plus and purchasing apps).