Retail Buying and Business Operations Manager - Giftware
JRoss RecruitersOntario, TORONTOJob descriptionDescription
- Research product categories that complement the museums curatorial initiatives and strategic plan.
- Monitor store sales, product margins, and key performance indicators (KPIs) to ensure retail operations meet and exceed budget targets.
- Use tact and diplomacy when dealing with independent and community-based artists and suppliers.
- Successfully negotiated product purchases from online multi-vendor sites, in-person suppliers, independent artists, and community artist collectives.
- Collaborate with other departments to ensure product categories and stories are aligned with cross-departmental initiatives.
- Work with retail team members to ensure product supply meets shopper and seasonal demand, as well as exhibit and gallery merchandise story demand.
- Perform other duties as assigned.
Requirements
University degree in retail business or supply management, with certification in supply chain procurement.Minimum of ten years of related management experience or an equivalent combination of education and experience.Proven experience as a manager in retail business operations or a relevant role.Outstanding oral and written communication and customer service skills.Excellent organizational and project management skills.Demonstrated skills in staff team management.Proven ability in effective facilitation and negotiation with suppliers and artists.Familiarity with current purchasing and retail business operations best practices.Strong experience with market research, data analysis, and forecasting techniques.Excellent knowledge of MS Office and working knowledge of purchasing software (e.g., Shopify Plus and purchasing apps).