Veterinary Assistant/Receptionist

🐾 Now Hiring: Client Service Representative/Veterinary Assistant
📍

Love pets people? Thrive in a fast-paced environment where no two days are the same? Join our incredible team at Maritime Veterinary Emergency + Specialty Centre (MVESC) — a that opened in May 2024!

We’re looking for a Client Service Representative/Veterinary Assistant to be the friendly, calm, and caring face that welcomes every pet and person through our doors.

What’s in it for you:

• $19–$25/hr (based on skills) + $2.50/hr shift premium
• Flexibility needed, 8–12 hr shifts – we’ll chat schedule during your interview!
• CSR Certificate Program + continuing education
• Career growth opportunities
• Medical, Dental, Vision, RRSP match, PTO, Sick Time & more

Position Overview
As a Veterinary Assistant/Client Service Representative, you’ll be the first point of contact for clients and their beloved pets. We're looking for someone who truly values the client experience and is dedicated to remaining in a client-facing, front desk–focused role. You’ll play a key part in ensuring smooth communication, compassionate support, and a welcoming environment for every visitor. This is not a stepping-stone position—it’s a vital role at the heart of our hospital.

Responsibilities

• Deliver outstanding customer service and communication
• Greet clients and pets warmly upon arrival
• Handle emergency situations with confidence and care
• Manage multi-line phone system and respond to client inquiries
• Provide updates to clients on pet status and wait times
• Present treatment estimates and process payments
• Support patient admissions, discharges, and medical recordkeeping
• Maintain cleanliness throughout the hospital
• Collaborate closely with medical teams to support patient care
• Additional administrative or support tasks as needed

Requirements

• Prior experience in a veterinary hospital or emergency setting strongly preferred
• Compassionate, patient, and professional demeanor
• Strong interpersonal skills and ability to thrive in a team environment
• Comfortable using electronic medical records and handling sensitive client information
• Fluent English skills (speaking & reading) are required for the role.

If you’re ready to bring your communication skills, empathy, and teamwork to a place that’s redefining veterinary care in Atlantic Canada — apply today!