Service Professional - Lower Mainland
Join our team
Get ready to be blown away! Our high-performing Customer Solutions Delivery team at TELUS is revolutionizing the future by connecting homes and businesses across Canada to our lightning-fast TELUS PureFibre™ network while driving revenue growth. We’re looking for sales champions with technical expertise who thrive on exceeding targets and delivering exceptional service installations.
It’s a frontline sales champion and technical expert role, serving as a trusted advisor in customers’ homes. You’ll install, maintain, and support a range of services – security, internet, home automation, TV, and home phone. You’ll also set up services, provide on‑site support, and drive future growth by highlighting sales opportunities. You’ll educate customers face‑to‑face on both new and existing products, increasing sales and customer satisfaction.
Are you someone who…
- Combines technical aptitude with sales passion and gets energized by exceeding targets?
- Loves solving technical challenges while identifying opportunities to grow customer value?
- Thrives on building customer relationships through expert service delivery and consultative selling?
What’s in it for you?
Hourly wage of $27.70 (base $25.70 plus $2 / hour for Aerial Outside Plant Climbing). Sales commissions, annual bonuses, regular increases. Extensive training, employee share purchase plans, service discounts, health and dental benefits. Opportunity for long‑term career with a leading‑edge team that believes in social purpose and giving back.
Qualifications
Passionate about sales with proven ability to exceed targets through technical expertiseExcellent at consultative selling and turning service calls into sales opportunitiesDriven by solutions‑based selling, recommending products that improve customers’ livesNatural technical aptitude, proficiency in consumer electronicsStrong objection handling and trust building through technical competenceCollaborative, can work independently with minimal supervisionStrong problem‑solving, high performance under time constraintsNormal colour vision required for colour‑coded wiringCan handle physically demanding workload : standing, lifting, climbing ladders, bending, crawling in confined spaces, working indoor / outdoor environmentsFlexible to work various shifts (days, evenings, weekends, statutory holidays) and possible out‑of‑town assignmentsFluent in English; additional languages beneficialProfessional written and oral communication skillsEnjoy continuous learning, formal and informal, in dynamic environmentCan meet applicable testing requirementsRequirements
Proven customer service AND sales experienceClean and valid full Class 5 Driver’s License or other provincial equivalents; driver’s abstract neededCompleted minimum of Grade 11 Math; transcripts and / or diplomas requiredGreat to have
Previous experience or education in telecommunications or securityLocation
Langley, British Columbia, Canada
Hourly wage : $27.70 plus commissions.
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