Content Manager

Company Profile

Join one of the fastest growing companies in Canada! LawDepot is proud to be a seven-time Growth 500 ranked organization and a major player in the Global legal solutions industry. Our mission is to modernize the legal document creation experience by empowering people with fast, easy-to-use, and professional solutions. With over ten million satisfied customers worldwide, over two million monthly website visitors, and billions of dollars saved on legal fees, you will be joining a team that is truly making a difference. At LawDepot, we foster a collaborative and inclusive learning culture that values excellence and diversity. Apply today and become a part of our exciting journey!

Position Overview

LawDepot is currently expanding and looking to recruit a Content Manager in Edmonton, Alberta. Working with the UX Optimization team, you will be responsible for leading a group of Product Specialists driving usability and conversion improvements, guiding the team’s growth, and ensuring projects deliver measurable business impact. This is a full-time permanent position, working 37.5 hours per week in a hybrid work environment.

Primary Responsibilities

• Lead a team of Product Specialists working to improve product questionnaires that allow users to customize legal documents without needing a lawyer
• Develop innovative strategies for increasing user engagement, retention, and overall product performance
• Plan, prioritize, and manage quarterly project plans, balancing usability improvements and conversion optimization goals
• Train, coach, and mentor team members to foster a high-performance, growth-oriented culture
• Collaborate with our Legal, Design, Development, Revenue Operations and QA departments to strategize conversion optimization projects for the team
• Ensure that projects move smoothly through all phases of the product development process
• Proactively identify and remove blockers to keep projects on track and teams productive
• Adjust project plans to align with evolving business needs and priorities
• Use data analysis and user insights to identify opportunities for product refinement and improve key performance indicators
• Evaluate the viability of potential projects, services, and features
• Support team growth by preparing hiring requests, interviewing, and onboarding new hires
• Drive team workflow improvements and document best practices

Knowledge and Skill Requirements

Why You Should Join the LawDepot Team

How to Apply

Please submit a resume and cover letter by email to career@lawdepot.ca or submit online via our Careers page at https : / / www.lawdepot.ca / career

We thank all applicants; however, only those selected for an interview will be contacted.

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