Senior Governance Specialist

Range :

66,400.00 - 99,600.00 CAD

Job Description :

Senior Governance Specialist ​

GAME ON – OLG needs you

We’ve said GAME ON, and we mean it – OLG is rapidly transforming its organization to better serve Ontarians by delivering great gaming experiences through our digital, retail lottery, and land-based gaming channels. Over the course of fiscal 2022-23, OLG delivered a record $2.5 billion in net profit to the Province of Ontario . OLG is now expanding our horizons even further, with a new strategic direction, to become a world class gaming entertainment leader with a globally admired digital platform.

We are ready to take this game to the next level and need a passionate ​ Senior Governance Specialist ​ to ​ ​ provide operational execution of the Service Provider Management and Governance frameworks for Casino Gaming Relationship Management. The Senior Specialist will develop strong collaborative client relations, while leveraging their expert knowledge of OLG and its business units ​ . ​

YOUR ROLE IN THE GAME

Reporting to the ​ Director, Casino Gaming Governance & Controls ​ , you will be empowered to :

Plan, prepare and coordinate all aspects of governance meetings ensuring key stakeholders have agreed to and are prepared to discuss agenda topics, required documentation is available, and meeting minutes / artifacts are disseminated to internal and external stakeholders.

Ability to critically analyze discussions with casino gaming stakeholders and determine appropriate level of documentation to meet Governance standards, contractual, regulatory (FIPA), and stakeholder requirements

Execute and monitor the Service Provider Management and Governance operational framework ensuring consistent execution of process, policy, and tools for key activities such as obligations, contract changes, issues / disputes, escalations while identifying potential impacts to the Relationship Management team

Develop and disseminate governance reporting to alert casino gaming management of trends, potential issues, and progress of governance items

Develop and maintain consolidate view of action logs and work closely with Governance chairs and Relationship Management Teams to monitor and influence progress

Facilitate and support cross bundle contract analysis and amendment execution by partnering with key stakeholders including contract owners, SME’s , and legal

Support the design of operational policy, processes, and procedures for Casino Gaming by partnering with stakeholders and acting as SME

Measure and monitor action plans to resolve under-performance or compliance to programs / policies

Provide advice and make recommendations to navigate appropriate governance paths (internal and external) to senior leaders to resolve strategic Service Provider or management issues and mitigate risk

Monitor effectiveness of process and technology to make recommendations for improvements

Support and implement continuous improvement and change management activities as directed

Lead and facilitate Obligation logs and RACI development, Delivery Acceptance Criteria documents, and Audits across bundles in a centralized and consistent approach

Lead problem solving initiatives as directed working closely with business partners across the organization

WHAT YOU NEED TO PLAY

Knowledge & Education

Professional designation or degree in business or a related field or equivalent experience

Minimum 3 to 5 years’ experience working Governance and Governance Systems with knowledge of Contract Management Principles

Minimum 3 years in a business analysis role or vendor management role

knowledge of continuous improvement methodologies such as Lean Six Sigma (DMAIC / DMADV)

Knowledge of project management principles ​

Work Experience

Understanding of legal documentation and contract analysis and interpretation

Experience with contract management database tools typically used in managing contracts ​

Proven ability to analyze and interpret high volumes of complex information and derive appropriate and relevant insights

Analytical and value analysis skills required to engage in the identification of cost saving initiatives, business requirements and mitigate risk

Project management skills with experience leading projects / initiatives

Critical Skills

Interpersonal skills are required to work effectively with senior management from across the organization to influence and persuade others, provide consultation and advice, and develop consensus across diverse stakeholder groups.

Nature of information is often highly sensitive and confidential

Business Systems Skills

Facilitation Skills, Communication skills and an ability to provide information to all levels of management.

This role requires a general understanding of Gaming Operations and OLG’s Operator Services Agreement and Policies and AGCO’s Registrar’s Standards ​

Negotiation and Influence : ability to negotiate and influence effectively while being open to perspectives and maintaining strong relationships

Strategic Thinker : strong strategic and critical thinker with ability to delve into unique challenges and find creative solutions

Collaboration & Fun : inclusive and collaborative work style while creating fun and excitement in our work

Integrity and Trust : do what's right and operate with transparency and openness

Licenses, Registrations, Certificates : AGCO Category 2 Gaming Assistant Registration (Initiated at offer stage - employment is conditional upon obtaining and maintaining this license)

PERKS OF JOINING OUR TEAM

Part of a Bigger Picture : socially responsible company that gives back all its profits to the province and people of Ontario

Flexible Work Environment : to help balance both work and life

You Matter : family friendly work practices and hybrid work

Freedom to Innovate : supports new and better ways to be successful

Be your Authentic Self : environment that values diversity as a source of strength

Learning Galore : 24-7 access to robust online learning programs

Public Service Pension Plan : participate in a major defined benefit pension plan sponsored by the Government of Ontario

Variable Pay Program : performance-based incentives to share in our success (Permanent OLG Employees Only)