reservations clerk - hotel
- Education : No degree, certificate or diploma
- Experience : 1 to less than 7 months
Work setting
Hotel, motel, resort
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients / guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
Health benefits
Health care plan
Other benefits
- Other benefits
- Work Term : Permanent
- Work Language : English
- Hours : 30 to 40 hours per week
reservations clerk - hotel
Take, cancel and change room reservations. Provide information on hotel facilities and services. Maintain an inventory of vacancies, reservations and room assignments. ...
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