Client Manager - Commercial Insurance

Title : Client Manager Commercial Insurance

Status : Full-time, Permanent

Location : Ottawa, ON (Hybrid)

Salary : Competitive + Bonus + Benefits

We are looking for a positive and professional individual to join our team as Client

Manager. To succeed in this position, you must be detail-oriented, highly organized, and

passionate about exceptional client service. The role will involve intricate collaboration

with other team members, particularly the Account Administrator and Account Executive.

Responsibilities :

• Managing a portfolio of predominantly technology industry clients, building relationships based on trust and Expertise.
• Handling overall account management, including renewals, mid-term changes, remarketing, contract reviews and claims.
• Working closely with the Account Executive in identifying client exposures, strategizing on program structure, and recommending ongoing coverage improvements.
• Collaborating with the Account Administrator to coordinate documentation requirements and identify overall account support needs.
• Actively participating in new client opportunities, including analyzing pre-existing insurance programs and formulating recommended improvements.
• Developing professional relationships with underwriters and negotiating on a win-win basis.

Qualifications :

• RIBO license required (or to be obtained within 4 months of employment).
• A minimum of 5 years commercial insurance experience, preferably within the Technology industry.
• Completion of University degree is preferred.
• Strong organizational skills with a high degree of attention to detail.
• Ability to build and maintain positive relationships with key business partners and clients.
• Comfortable with problem-solving, critical thinking, and decision-making.
• Excellent communication skills (both verbal and written).
• Aptitude towards teamwork and adaptability.
• Ability to effectively participate in multiple projects and meet deadlines.
• Strong knowledge of Microsoft Office suite of programs.

We thank all candidates for showing interest in this role; however, only retained candidates will be contacted.

For more information on our recruitment services, please visit our website www.groomassocies.com