tour guide
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 35 hours per week
- Education :
- Expérience :
Education
Bachelor's degree
Asset languages
- Portuguese
- Spanish; Castilian
Work setting
- Urban area
- Sales
Tasks
- Drive sightseeing or tour vehicle
- Confirm transportation and accommodation reservations
- Collect administration or entrance fees
- Resolve itinerary and other problems
- Develop and deliver commentaries
- Sell souvenirs
- Receive payments from customers
- Provide clients with information
- Plan trips
- Manage routine office functions including reception, telephone and booking appointments
- Maintain inventory of supplies
- Answer clients' inquiries and provide information
- Answer written and oral inquiries
- Provide customer service
- Administer first aid in emergency situations
- Track and report on current feed inventory
Certificates, licences, memberships, and courses
- First Aid Certificate
- CPR Certificate
Type of guide
- Meet and greet local guide
- On-site local guide
- Driver-guide, local
Tours focus
Boat tours
Guide specialization
General outdoors guiding
Transportation / travel information
- Valid driver's licence
- Willing to travel for extended periods
- Driver's abstract
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Physically demanding
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
Personal suitability
- Client focus
- Dependability
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
- Punctuality
Screening questions
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- What is the highest level of study you have completed?
Experience
- 2 years to less than 3 years
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