Warranty Administrator

Job Description

Job Description

Smartrend Manufacturing Group (SMG) Inc. is one of Manitoba's fastest-growing companies, committed to increasing safety in the school bus industry and reducing emissions in the electric vehicle charging sector through our diverse divisions. We design and develop exciting, patented, and innovative technologies that make a real and lasting impact across multiple industries.

At the heart of our success are the values that guide everything we do :

• People our team is what makes us special
• Passion from our hearts and minds, demonstrated through our actions
• Priority we put the customer first, every day, in everything we do
• Partnership with each other, our customers, and our suppliers

We provide a supportive environment where hard work, passions, and goals are recognized. Innovation and collaboration are at the heart of what we do. Share your drive and aspirations with us, and we'll ensure that your efforts open doors to new opportunities and growth.

THE POSITION

As a Warranty Administrator , you play a critical role in delivering an exceptional customer experience by prioritizing service and timely issue resolution. Calm, organized, and people-focused, you manage warranty inquiries with confidence and professionalism. You work closely with cross-functional teams to resolve issues efficiently, maintain accurate records and follow-ups, and ensure customers feel supported throughout the warranty process. With strong attention to detail and a positive, solutions-oriented mindset, you effectively manage multiple inquiries while keeping customer satisfaction front and center.

HOW YOU WILL BE MAKING AN IMPACT

WHAT SUCCESS LOOKS LIKE

WHAT SKILLS AND EXPERIENCE YOU REQUIRE

THE BENEFITS OF BEING PART OF OUR TEAM

We believe that a healthy, supported team is key to our success. That's why we offer a benefits package that prioritizes work-life balance, financial wellness, and overall well-being.

Our team members enjoy :

We would like to thank all applicants who apply, however, only those selected for an interview will be contacted.