New Clinic Development Manager

Job Location: Calgary – Hybrid (Travel Required)
Job Type: Full-Time
Experience Level: Mid Level
Schedule: Monday to Friday with evenings and weekends as needed.
Number of Vacancies: One

COMPANY INFORMATION:
Looking to make a difference? Looking to join an incredible team?

Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Alberta, Saskatchewan, Manitoba, and Ontario.
Regardless of your role, you will be an integral part of our customer-first team and are guaranteed to make an impact on the lives of Canadians. Medicentres is seeking to change the way healthcare is delivered in Canada by using technology to improve the patient experience.
By choosing to belong at Medicentres, you will join a team of passionate, like-minded people enjoying a challenging and rewarding career in the ever-changing health care industry. It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters.

JOB PURPOSE:
Reporting to the Director of Operations, the New Clinic Development Manager is responsible for coordinating with internal teams (Real Estate, Facilities, IT, Operations Physician Services, etc.) the build out and stand up new and newly acquired clinics.

PRINCIPAL RESPONSIBILITIES:

• Work closely with the Regional Operations Manager and Clinic Manager to understand the unique needs and requirements of each clinic project.
• Build strong relationships with internal stakeholders (Real Estate, Operations, Facilities, Finance, IT, HR) and external partners (vendors, contractors).
• Lead the planning and execution of new clinic openings, relocations, and closures using project management tools (e.g., Microsoft Planner).
• Develop detailed project plans, including timelines, budgets, and resource allocation.
• Coordinate internal departments and external vendors to ensure alignment on deliverables.
• Ensure all project tasks are tracked, deadlines are met and proactively communicate any risks or delays to relevant parties.
• Actively engage with local clinic teams to understand patient flow, operational challenges, and unique requirements for each site.
• Coordinate handoff to Operations upon project completion.
• Oversee clinic layout and design to ensure smooth patient flow and accessibility.
• Work with contractors to ensure compliance with zoning, safety, and other regulations.
• Coordinate procurement and installation of medical equipment, IT systems, and furnishings.
• Liaise with contractors for renovations, build outs, signage, and infrastructure setup.
• Track deliverables and follow up on outstanding tasks or delays.

Ensure responsible parties (IT, EMR, phones, security, etc.) are engaged and deliver on systems setup; act as the point of coordination.

KNOWLEDGE, SKILLS AND EXPERIENCE:

• Minimum of two (2) years’ experience leading similar projects, ideally in healthcare, primary care, or clinic operations.
• Strong project management skills; experience with Microsoft Planner or similar tools preferred.
• Strong ability to multitask, managing multiple competing priorities
• Excellent written and oral communication skills
• Exceptional problem-solving skills
• Exceptional negotiating skills
• Demonstrated ability to be responsive, adaptive, and flexible
• Strong organization and time management skills
• Ability to plan, execute, and coordinate projects