Business Systems Analyst II – Guidewire Policy Center

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

The Business Systems Analyst II (BSA II) is an experienced individual contributor who leverages solid business and technical knowledge to deliver small and medium initiatives independently and supports large changes under guidance. The BSA II bridges business requirements and system limitations, proactively identifies opportunities for improvement, and ensures alignment of IT solutions with business objectives. This role involves collaborating with cross-functional teams, documenting requirements, and supporting the successful execution of projects within Policy Center.

What you'll do

Collaborate on planning, prioritization, and design of initiatives, ensuring alignment with business goals.

Analyze and define business problems, ensuring the project team maintains focus on core objectives.

Independently deliver small and medium initiatives; assist with large initiatives under the guidance of senior BSAs.

Work with project teams to define and manage project scope, requirements, and deliverables.

Document business requirements and translate them into clear, actionable technical requirements.

Create, monitor, and review sprint plans, identifying opportunities for optimization.

Organize and lead working sessions and project update meetings with stakeholders at various organizational levels.

Support systems process analysis and needs assessments, identifying system limitations and proposing alternatives.

Identify project issues / roadblocks and recommend steps for mitigation and resolution.

Provide feedback and recommendations for project and process improvements.

Effectively communicate with stakeholders, ensuring transparency and alignment throughout the project lifecycle.

What you'll bring

5+ years of BSA experience, preferably on Scrum teams.

Guidewire Policy Center Certification required ; ACE Certification preferred.

Experience as a Scrum Master is an asset.

3+ years’ experience in personal insurance; CIP preferred or strong insurance knowledge.

Commercial Insurance experience is an asset.

Strong stakeholder management and customer / business focus.

Demonstrated ownership and accountability for deliverables.

Solid understanding of application workflows and system integrations.

Ability to independently translate business requirements into technical requirements.

Excellent planning, organization, and time management skills.

Superior communication skills (formal and informal).

Strong analytical, critical thinking, and problem-solving abilities.

Collaborative team player who engages in knowledge sharing and supports team performance.

Self-starter with the ability to work independently and proactively manage priorities.

Process-oriented approach to creating and maintaining project artifacts.

Agile mindset, adaptability, and resilience in the face of change.

What you’ll get

The salary band for this position ranges from $75,000 to $105,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.

Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.

Outstanding Career Development opportunities.

We’ll support your professional development education.

Competitive vacation package with the option to purchase 5 extra days off per year.

Employee driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.

Corporate wellness programs to support our employees’ physical and mental health.

Hybrid flexible work model.

This job advertisement is for a new vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require an accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

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