Membership and Tourism Coordinator

About the LLBIA

The Lower Lonsdale Business Improvement Area (LLBIA) is a non-profit society dedicated to promoting, enhancing, and advocating for the Lower Lonsdale commercial district in the City of North Vancouver. We are a destination marketing organization working closely with local businesses, the City, and community partners.

Position Summary

The Membership & Tourism Coordinator is a liaison between the LLBIA and its business members while leading our visitor services, tourism activations, and StreetCart programming. This role supports visitor experience, business engagement, community connection, and on-street visibility.

Key Responsibilities

Member Services & Business Support

• Serve as the primary point of contact for member businesses.
• Lead membership onboarding, retention, and annual communications.
• Maintain and update the membership database and business records.
• Support business outreach, issue resolution, surveys, and advocacy coordination.
• Assist with sponsor and partner servicing in collaboration with the Marketing & Events Coordinator.

Tourism & Visitor Services

Community & Stakeholder Engagement

Administration & Reporting

Submit a resume and brief cover letter outlining relevant experience and interest in the role to jobs@lowerlonsdalebia.com