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Membership and Tourism Coordinator
Membership and Tourism CoordinatorLower Lonsdale BIA • Greater Vancouver Metropolitan Area, Canada
Membership and Tourism Coordinator

Membership and Tourism Coordinator

Lower Lonsdale BIA • Greater Vancouver Metropolitan Area, Canada
Il y a 1 jour
Type de contrat
  • Temps plein
Description de poste

About the LLBIA

The Lower Lonsdale Business Improvement Area (LLBIA) is a non-profit society dedicated to promoting, enhancing, and advocating for the Lower Lonsdale commercial district in the City of North Vancouver. We are a destination marketing organization working closely with local businesses, the City, and community partners.

Position Summary

The Membership & Tourism Coordinator is a liaison between the LLBIA and its business members while leading our visitor services, tourism activations, and StreetCart programming. This role supports visitor experience, business engagement, community connection, and on-street visibility.

Key Responsibilities

Member Services & Business Support

  • Serve as the primary point of contact for member businesses.
  • Lead membership onboarding, retention, and annual communications.
  • Maintain and update the membership database and business records.
  • Support business outreach, issue resolution, surveys, and advocacy coordination.
  • Assist with sponsor and partner servicing in collaboration with the Marketing & Events Coordinator.

Tourism & Visitor Services

  • Lead delivery of the Lonsdale StreetCart program including daily operations, staffing coordination, and seasonal scheduling.
  • This position will drive the StreetCart for approximately 30-hours per week during peak summer operations
  • Comfort in driving and a regular Class 5 BC drivers license is required for this role
  • Coordinate and supervise visitor ambassadors or seasonal tourism staff.
  • Support wayfinding, visitor engagement, and on-street programming.
  • Track and report on visitor interactions, ridership, and seasonal demand trends.
  • Support expanded tourism and community connection programming beyond peak season.

    • Community & Stakeholder Engagement

  • Liaise with tourism operators, community partners, and City departments.
  • Support joint initiatives that enhance economic vitality and visitor experience.
  • Assist in partnership development related to placemaking and tourism.

    • Administration & Reporting

  • Track and report program metrics and performance indicators.
  • Create an annual report for the visitor centre and streetcart operations
  • Support tourism program budgeting and financial tracking.
  • Attend Board or committee meetings as required.
  • Monitor the LLBIA’s general email inbox
  • Assist with events and tradeshows
  • Perform other related duties as assigned.

    • Submit a resume and brief cover letter outlining relevant experience and interest in the role to jobs@lowerlonsdalebia.com

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