Group Manager, Metallurgy and Consulting

Job Description

• The Group Manager will actively work with their peers and sub-ordinates to set strategic direction for growth and business improvements.
• This role will be accountable for the financial performance of the business unit, and in maintaining existing business lines and continued growth in targeted market segments, while observing corporate quality, environmental, Health & Safety requirements.
• The Group Manager is to ensure that customer expectations are met in a timely and effective manner.
• The Group Manager will plan, schedule and resource the business unit as required.
• This position is expected to direct, plan, organize and motivate staff in the performance of their responsibilities and functions.
• This position will also be responsible for the mentoring and training of Technical Managers, Senior Metallurgists, Metallurgists and Junior Metallurgists.
• Accountable for ensuring that the quality of data, current methodologies and the execution of the methods are in compliance with current accreditations.
• Accountable for ensuring that an appropriate and planned training program is executed and measured for all personnel under direction. This includes quality system awareness, continuous technical improvement and personnel performance reviews. Identification and training of potential back up is essential.
• Accountable for the delivery of testwork and data to achieve Client Satisfaction by maintaining production and specified turnaround targets.
• Monitors production of operating group(s) and ensures optimum staff levels / shifts to achieve SGS standards for production, quality and financial performance. Monitors throughput and performance.
• Reports and plots key performance indicators in a weekly report to the Director, Metallurgical Services and posts in the laboratory for personnel as appropriate.
• Monitors man-hours and approves overtime accordingly, adding additional staff only where workload and financial performance can support it.
• Monitors and reports weekly production status. Maintains production targets and takes proactive measures to sustain these targets.
• Provides authoritative opinions in their area of expertise and finds new and innovative ways of improving production efficiencies.
• Ensures the training needs of staff are met and maintains a motivated workforce. Sets goals, reviews employee job performance, and assesses training needs at least once annually.
• Travel, off-site consulting, ad hoc projects and extended hours may be required.

Qualifications