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Service Administrator
Service AdministratorTop Tier Talent Group • Vaughan, ON, Canada
Service Administrator

Service Administrator

Top Tier Talent Group • Vaughan, ON, Canada
14 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Administrative Professional – Service Operations

Compensation : $50,000 to $55,000 (based on experience)

This job posting is for an existing vacancy.

Position Overview

We are seeking a highly organized and proactive Administrative Professional to support a growing Service Operations group . This role works closely with Service Coordination and Dispatch and provides essential administrative support across the service team.

The ideal candidate is detail-oriented, dependable, and thrives in a fast-paced service environment where priorities can shift throughout the day. This position plays a critical role in keeping service execution running smoothly through accurate documentation, clear communication, and strong administrative support.

What You’ll Be Responsible For

Service Administration & Client Support

  • Prepare and distribute daily service reports to clients
  • Respond to client requests for Certificates of Insurance (COI), WSIB, and other compliance documentation
  • Maintain accurate and up-to-date compliance records for the Service group
  • Ensure all client-facing documentation is professional, accurate, and delivered on time
  • Support consistent and reliable communication between internal teams and external clients

Documentation & Template Support

  • Draft, update, and maintain Preventative Maintenance proposal templates
  • Assist with the preparation and formatting of RFP (Request for Proposal) documentation
  • Proofread and standardize service-related documents to align with company standards
  • Ensure templates and documents remain current and organized
  • Administrative & Data Support

  • Perform data entry related to service work orders, proposals, and documentation
  • Provide general administrative support to the Service team as needed
  • Organize and maintain digital and internal records
  • Support the team during peak service periods to prevent administrative delays
  • Working Relationships

  • Works closely with the Service Coordinator / Dispatch lead
  • Provides administrative support to Service Managers, Estimating, and Field Operations
  • Acts as a central point of administrative support for the Service Operations group
  • What We’re Looking For

  • Strong organizational and time-management skills
  • High attention to detail and accuracy
  • Comfortable managing multiple tasks and changing priorities
  • Clear, professional written communication skills
  • Confidence using standard office tools (email, Word, Excel, PDF software)
  • Previous experience in an administrative, coordination, or support role
  • Experience in a service, construction, facilities, or operations environment is considered an asset
  • Why This Role Matters

  • This is a highly visible support role within the Service Operations team
  • You’ll play a direct part in maintaining service flow, client confidence, and documentation accuracy
  • The role offers room to grow as the Service group continues to scale and evolve
  • Create a job alert for this search

    Service Administrator • Vaughan, ON, Canada

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