Thrift Store Supervisor

Description

The Store Supervisor directs all operations of the thrift store and ensures the efficient and effective reclamation, processing and distribution of goods.

KEY RESPONSIBILITIES :

• Ensures delivered stock is promptly sorted, priced and directed to the sales area.
• Ensures appropriate signage for the identification and promotion of merchandise, store hours and informing customers of store policies.
• Ensures that the store is always well stocked.
• Provides direction for the utilization of floor space in displaying merchandise.
• Oversees customer relations including the handling of customer complaints.
• Creates a pleasant and hospitable atmosphere in the thrift store and ensure that customers are served in a cheerful and courteous manner.
• Ensures a high standard of cleanliness of all interior and immediately surrounding exterior areas of the store.
• Responsible for store security and fire safety
• Works with landlord, in conjunction with Corps Officer, to address relevant property concerns.
• Establishes pricing guidelines for all merchandise.
• Ensures the proper maintenance of store property and equipment, including cash registers, pricing guns, etc., are in good working order.
• Responsible for all cash security
• Ensures proper banking procedures are maintained.
• Ensures all financial and sales reports are completed properly and forwarded to the Regional Accounting Centre.
• Ensure that the store is always staffed.
• Authorizes staff work schedules, vacation schedules and leaves of absences in consultation with Corps Officer.
• Ensures coffee and lunch breaks for all staff are scheduled to continually provide adequate customer service during store hours.
• Conducts annual performance evaluations of subordinates including identification of performance deficiencies and recommendation of corrective measures.
• Disciplines employees in consultation with Corps Officer and the Divisional Director of Human Relations.
• Gives proper training and direction to staff and volunteers.
• Works in compliance with the law and with safe work practices and procedures, and with the standards and policies of The Salvation Army.
• Participates in meetings as required.
• Performs other related duties.

QUALIFICATIONS AND EDUCATION REQUIREMENTS :

• Can work within a Christian faith-based setting and uphold the mission, vision and values of The Salvation Army
• Have completed High School
• Have previous experience in the retail sector including supervisory experience.
• Possess computer skills with knowledge of e-mail and Microsoft Office products; be willing to learn Salvation Army software applications
• Be able to lift to a maximum of 50 lbs.
• Have physical effort / dexterity for continuously standing for long periods of time, frequent twisting, bending, crouching, reaching overhead, pushing and pulling, lifting and kneeling
• Be able to maintain a high standard of confidentiality
• Obtain a Criminal Police / Vulnerable Section Check and clearance through The Salvation Army Internal Abuse Registry and be willing to sign the Salvation Army Code of Conduct Receipt and Acknowledgement Form
30+ days ago