Talent.com
Team Lead Health Services Programs

Team Lead Health Services Programs

CPCalgary, AB, CA
30+ days ago
Salary
CA$50.86–CA$68.21 hourly
Job description

POSITION ACCOUNTABILITIES

  • Manages and leads Health Services Specialists, Analysts, and Coordinators
  • Other responsibilities include hiring, performance management, coaching, and development
  • Oversees vendors, ensuring adherence to Master Service Level Agreement for contracts worth approximately $2 million
  • Provides escalated administrative support and guidance on Health Services program implementation.
  • Reviews, develops, implements, and monitors administrative procedures for Health Services policies and programs in both the US and Canada, including various medical assessments, case management, and certification programs
  • Assists in developing and managing policies and programs related to medical fitness for duty, including business planning, metrics, and budgeting
  • Represents the company in hearings and other forums related to Health Services Program delivery.
  • Leads and collaborates with other stakeholders to address and mitigate medical fitness for duty risks
  • Facilitates and participates in training development and delivery for Health Services and medical fitness for duty programs

POSITION REQUIREMENTS

  • Bachelor’s Degree in Health Care Management, Systems, or a related field
  • Minimum two years of experience managing direct reports
  • Experience in program administration and third-party vendor management
  • Knowledge of Occupational Health program development and coordination
  • Proficiency in Health Care Management and Electronic Record Management Systems
  • Ability to work efficiently across functions
  • Strong verbal and written communication, interpersonal, and conflict resolution skills
  • Capability to handle medical confidentiality with tact and diplomacy
  • Proven ability to develop, implement, review, and monitor policies, programs, and best practices
  • Experience working with unionized workforces

    • WHAT CPKC HAS TO OFFER

  • Flexible and competitive benefits package
  • Competitive company pension plan
  • Employee Share Purchase Plan
  • Performance Incentive Program
  • Annual Fitness Subsidy
  • Part-time Studies Program