Ref ID : 05060-0012396957
Classification : Help Desk Analyst
Compensation : $75000.00 to $85000.00 yearly
Even well-designed software still requires some explanation. And as a Software Success Manager for this Vancouver-based SaaS company, you will be there to explain the software to customers.
This position is open to candidates living anywhere across Canada, and you’ll work from the comfort of your own home office.
In this Software Success role, you’ll work with a team of software professionals to support a complex web application. Your focus will be to connect directly with external customers.
You will help with the onboarding process for new customers and any issues and questions that come up from existing users.
This is a full-time position that includes a competitive base salary, extended health and dental benefits, and paid vacation.
One of the attractive parts of this software product itself. The members of this team have developed an interactive, browser-based software application that incorporates graphics and 3D models.
This platform is already used by hundreds of corporate clients across North America.
HOW TO APPLY / INTERVIEW PROCESS
A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded tech enthusiasts in the Vancouver area
If you're interested in pursuing this role, please contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements.
This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for.
Please find me on by searching my name : Nathan Wawruck
Job Requirements :
Here are some of the items that you'll bring to the table for this role :
- You have two or more years of software support experience for a SaaS application or similar software product
- You enjoy talking to external customers through email, chat, and voice channels
- You enjoy collaborating and communicating with other members of the software development team
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.
We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training.
Stay on top of every opportunity even on the go. https : / / www.roberthalf.ca / en / mobile">
Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for Canadian job openings must be authorized to work in Canada.
2022 Robert Half. By clicking Apply Now, you’re agreeing to https : / / www.roberthalf.ca / en / terms-of-use">
Robert Half’s Terms of Use .
Software Success Manager
And as a Software Success Manager for this Vancouver-based SaaS company, you will be there to explain the software to customers. In this Software Success role, you’ll work with a team of software professionals to support a complex web application. You have two or more years of software support exper...
Customer Service Representative- Work From Home
Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Dispatch incoming customer phone calls. ...
Medical Administrative Assistant
IME Clinic is currently seeking a full-time Medical Administrative Assistant (MAA) to join our team on a permanent basis. Medical Administrative Assistant experience (preferred, not mandatory). The MAA will support our panel physicians by performing various clerical and administrative tasks such as ...
Business Analyst
The primary responsibility of the Business Analyst is to ensure the detailed articulation of business requirements for software development projects - ensuring alignment between the firm’s systems and the business objectives they support. Business Analyst - Digital Business Services. Establish...
Administrative Assistant Admin Work From Home - Part-Time Focus Group Panelists
No Administrative Assistant admin experience needed. Administrative Assistant Admin Work From Home - Part Time Remote Focus Group Panelists. Administrative assistant admin experience is not necessary. If you are an administrative assistant or someone just looking for a flexible part time remote work...
Senior Account Manager
A track record of making quota / closing forecasted deals, including solid weekly forecasting, account heat mapping, pre and post sales process, and ongoing account management skills in both Enterprise and Service Provider accounts. Charter, an award-winning technology solutions integrator establish...
Automotive Assistant Sales Manager - Destination Toyota Burnaby
Automotive Assistant Sales Manager. Perform daily manager follow-up phone calls. ...
business services sales representative
Oversee the preparation of sales or contracts. Prepare sales or other contracts. ...
administrative assistant
Education: Secondary (high) school graduation certificate.Experience: 1 year to less than 2 years.Open and distribute mail and other materials.Record and prepare minutes of meetings, seminars and conferences.Schedule and confirm appointments.Answer telephone and relay telephone calls and messages.Re...
Senior Channel Sales Manager (Americas)-Canada Base (F/M/D)
As the Channel Sales Manager at NavVis, you will have the opportunity to take ownership of the. How would you like to spark curiosity with potential channel partners and end customers, while leveraging your expertise in Sales to. Are you ready to join our team, tackle exciting challenges and take ou...