Technical Program Manager, Solution Delivery

About Highspot

Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.

About the Role

We are seeking a highly organized and detail-oriented Technical Program Manager to join our Product & Engineering organization. This is a high-impact role operating at the intersection of product development and commercial delivery.

While every TPM here drives product delivery, you will have a specific focus on a unique challenge : Custom Solution Delivery. You will be the bridge between our Product teams and our customer-facing organizations (GTM, Technical Account Managers), ensuring that when we sell complex, customized SaaS solutions, we deliver them with precision, integrity, and durability.

What You'll Do

In this role, you will divide your focus between two core pillars :

1. Complex Solution Delivery

• Lead Custom Delivery Projects : Build and execute detailed project plans for the delivery of custom software solutions to our strategic B2B customers. You will own the "how" and "when" of getting these solutions designed, approved, and into the customer's hands.
• Commercial & Client Alignment : Act as the primary technical liaison for our GTM and Customer Success teams. You will bring a customer mindset to the engineering floor, ensuring our technical execution aligns with client commitments. You will facilitate the internal Product & Engineering discussions, and the development of solutions that scale and benefit all of our customers.
• Risk Management : Spot scope‑creep and delivery risks early. Use your attention to detail to ensure custom requirements don't derail the broader product roadmap.

2. Product Program Management

Your Background

Base salary range : $146,000 - $178,000 CAD

Employees are eligible to receive stock options and may also receive other forms of compensation.

The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications.

Highspot also offers the following employee benefits for this position :

Equal Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of any grounds protected by applicable human rights legislation, which may include age, ancestry, citizenship, color, ethnicity, family status, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disabilities, political belief, race, religion, or sexual orientation.

Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply’ button.

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