Office Administrator

Job Description

Job Description

Job Summary :

The Office Administrator is a key member of our licensed restaurant and arcade game facility, responsible for overseeing the administrative and operational functions of the office. They play a crucial role in maintaining efficient office processes, supporting various departments, and ensuring smooth day-to-day operations. The Office Administrator will work closely with the management team to provide administrative support and contribute to the overall success of the establishment.

Responsibilities :

• Administrative Support : Perform general administrative duties such as managing correspondence, answering phone calls, scheduling appointments, and maintaining office supplies. Prepare and distribute internal communications, memos, and reports as required. Assist in maintaining proper documentation and filing systems.
• Financial Management : Assist in managing financial transactions, including invoicing, billing, and petty cash. Collaborate with the accounting team to ensure accurate record-keeping and timely submission of financial documents. Reconcile cash tills and maintain accurate records of sales and revenue. Ensure accurate and timely reconciliation of daily server / biweekly BOH, cash gratuity disbursements. Assist in monitoring and managing expenses, including vendor payments and budget tracking.
• Human Resources Support : Support the hiring process by coordinating job postings, scheduling interviews, and maintaining applicant records. Assist in employee onboarding, orientation, and training activities. Maintain employee records, including attendance, leave, and performance evaluations. Support payroll processes and collaborate with the HR team on benefits administration.
• Facility Operations : Coordinate with maintenance and housekeeping staff to ensure a clean, safe, and well-maintained working environment. Monitor inventory levels of office supplies, and place orders as needed. Assist in managing vendor relationships, and maintaining accurate vendor records. Support facility-related projects and initiatives as directed by the management team.
• Customer Service : Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining a positive and welcoming atmosphere for guests. Assist in handling customer feedback and implementing improvements to enhance the overall guest experience. Collaborate with the front-of-house staff to ensure efficient coordination and communication.

Qualifications :