Retail Shift Leader

Overview

Join to apply for the Retail Shift Leader role at Canna Cabana. Canna Cabana is actively seeking Retail Full-time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Become an important part of a company where the sky is the limit.

Responsibilities

• Provide assistance to store management in supervising and facilitating the daily operations of the store
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
• Provide direction, guidance and instruction to all store associates as required
• Ensure store conditions are consistently upheld to established standards
• Assist in ensuring staffing levels adequately meet business needs, only when requested
• Be the sales and customer service leader/role model in the absence of SM/ASM
• Greet and assist customers in a way that models exemplary conduct to other staff
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
• Ensure that all health, safety and security regulations are adhered to and required standards are met on shift
• Achieving sales target and store level KPI’s
• Ensuring employees on shift are actively pursuing sales goals
• Oversee and assist in inventory management and be accountable for the inventory processes on shift
• Other duties as required

Qualifications

• Must already have, or be able to quickly obtain, CannaSell SK certification before first day of work
• Completion of high school and College/CEGEP/vocational or technical training required
• Demonstrated sales and service orientation required
• Must provide a copy of clean Criminal Background Check prior to start date.
• Minimum of 2 years work experience in the retail industry required, Cannabis industry experience preferred
• Excellent time management and prioritizing skills required
• Demonstrated ability to train and motivate staff required
• Skills to monitor and lead by example as required
• Ability to work any shift based on business needs, Monday to Sunday
• Ability to work nights, holidays and weekends and different locations
• Basic office administration skills required
• High level of proficiency with Microsoft Office productivity suite
• Highly effective teamwork skills
• Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
• Strong customer service and troubleshooting skills
• Well-defined sense of diplomacy
• Excellent teamwork and team building skills
• Thorough understanding of applicable health and safety legislation
• Professional, responsive, and positive work attitude is essential

Additional Points

• The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
• Significant opportunity for growth, experience and learning
• Unlimited bonus earning potential
• To get your CannaSell Licence please visit https://stec.skillbuilder.co/catalog/cannasell-sk-responsible-cannabis-sales

Job Types

Full-time, Permanent