Product Claims Coordinator

An establish supplier of plumbing , located in the heart of Ville Saint-Laurent is looking for Product Claims Coordinator to join their wonderful team !

If you are looking for a great company, an amazing team and also looking for challenging tasks, please read below !

The Claims Coordinator is responsible for overseeing the processing and management of all claims filed with the organization.

This includes ensuring accurate and timely adjudication of claims, ensuring proper record-keeping, and providing customer service throughout the claims process.

Advantages

Location in Ville Saint-Laurent

Position Type : Permanent

Salary : $75,000 per year

Hours : 40 hours per week, flexible schedule (7-4, 8-5, or 9-6)

Hybrid Work : 2 days in the office, 3 days remote after training

Vacation : 3 weeks

Benefits : Social benefits after 3 months

Pension Plan : RSP match 3.5% employer contribution

Parking available

Great team

Possibility of advancement

Amazing supervisor

Responsibilities

Responsibilities :

Ensure accurate and timely processing of all claims activities.

Serve as the primary point of contact for all incoming claims at the location.

Review, evaluate, and gather relevant documentation to support claims investigations.

Engage with third-party administrators (TPA) as per claims administration protocols and procedures.

Prepare and update Excel claims data reports as necessary.

Communicate with claimants, insurance carriers, and TPA to gather additional claim documentation required for investigation and processing.

Collaborate with various departments to manage and resolve claims effectively.

Enter claims into the database daily.

Respond to claims-related emails, inquiries, and calls within 24 hours.

Work with product support and quality control teams to handle and resolve smaller labor / installation claims.

Keep management informed about area activities and significant issues.

Attend and participate in meetings as needed.

Assist Sales and Customer Service Representatives with handling and resolving smaller customer accommodation claims.

Ensure real-time updates of claim files with developments and documents.

Complete special projects as assigned.

In the Risk Manager’s absence, forward newly-filed litigation to TPA for handling.

Perform other duties as assigned.

Qualifications

Bilingual in French and English

Proficiency in Microsoft Office.

Experience in Professional Liability or General Liability insurance claims handling.

Experience with electronic Claims Systems / Claims Databases.

Hardworking, action-oriented, and results-driven and deadline oriented

Ability to present information effectively

Team oriented

Summary

Summary

If you are passionate about claims and want to contribute to the success of your future employer as well as yours, we encourage you to apply by sending your CV :

[email protected]

[email protected]

or contact us at 514.332.1055 Maria or Elise

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;

Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.

ca to ensure their ability to fully participate in the interview process.