Service Advisor – OK Tire Baden

Honestly Driven all employees of OK Tire Stores know that providing exceptional customer service and quality workmanship is our number one priority.

As part of our team, all members believe in :

• Open and honest communication
• Personal commitment towards success
• Team spirited participation learning, coaching, mentoring

Joining us, you will be more than an employee. You will become part of a team that works hard, plays hard, and makes a difference in our community.

Service Advisor as part of the front-line staff this position is responsible for ensuring that all customers are provided with top-notch customer service, consultation and explanation of required vehicle services and tire requirements. Details as :

• Customer Service : ensure customers are greeted and welcomed, offering assistance and information when / if required.
• Pricing / Quotations : responsible for handling sales, providing competitive quotes, negotiating, booking work orders, and invoicing.
• Invoicing / Cash : handle all payment transactions, balancing, and float requirements.
• Showroom : responsible for front showroom area, displays, housekeeping.

Skills / Qualifications :

• 2-3 years previous experience in the automotive trade specifically relating to job costings, sales, invoicing, scheduling
• Strong interpersonal skills, including the ability to earn credibility and build strong relationships that will serve as an enabler in achieving a profitable business operation
• Excellent written and verbal communication skills, ability to communicate confidently
• Highly organized, attentive to details and strong analytical skills
• Ability to work well under pressure in a fast paced, ever changing high-volume environment
• Physically capable of lifting and moving items up to 50lbs+
• Current, valid driver’s license
28 days ago