Field Support (IT Technician)

E-Solutions
Brampton, Ontario, Canada
$35 an hour
Full-time

4014 - Lenovo HDD replacement - Brampton, ON

Location : 25 Peel Centre Dr., Unit 506, Brampton, Ontario, Canada

Rates : CAD35 / hr. Flat (Login / Logout hours)

Schedule Start & End Date : Apr 30, 2024 / May 02, 2024

Problem Description :

FE arrive on site with the part in hand.

Once on site, FE should ask for the manager on duty, introduce themselves as the technician on behalf of PivIT Global to replace a drive.

Once FE is confirmed, please have the tech complete the required compliance course prior to arriving on site and arrive on site with the part in hand.

Please confirm with PivIT once the FE has completed the course and PivIT will provide the LOA needed for the FE to gain access to the server room.

Once on site, FE should ask for the manager on duty and introduce themselves as the technician on behalf of PivIT Global to replace a drive.

Server Validation :

Verify the Server Model and Serial No (Lenovo RD550 SN : ).

If unable to match the server Model and SN, STOP, call backline support ASAP.

FE to send pictures of the server Model and Serial No

FE to send actual pictures of the server showing the disk status in slot 2.

Keep in mind of disk slot numbering, the server start with disk slot 0 and so very mindful of disk slot 3 location

Work Category : Computer Hardware

Skills : Motherboard, Hard disk, Replacement,

Experience Level : Expert

Service Schedule : Estimated Time

25 days ago
Related jobs
NTT Data
Brampton, Ontario

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any oth...

WSP Canada
Mississauga, Ontario

IT service offered to its users by offering them a varied but unified support structure consisting of a remote help desk, tech bars, a self-service portal, and several on-site technicians whose main mission is to respond to IT needs that require a physical presence in the various locations of the co...

CB Canada
Mississauga, Ontario

On behalf of our client, Procom is looking for a Bilingual IT Support Technician to provide first and second-level technical support for all end-user hardware, software, printing, telephone, and mobility issues across the organization. Bilingual IT Support Technician. Monitor the IT ticketing system...

Stafflink
Mississauga, Ontario

This role will primarily focus on providing technical support for audio and video equipment, along with general IT support within the organization. Collaborate with other teams to address IT support needs and facilitate communication. If you have a passion for audio and video technology and are look...

Axiom Technologies
Canada, Ontario

The ability to communicate effectively in both oral and written form with clients and end-users is compulsory. Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at. This role will provide onsite/ on-call assistance...

WSP Canada
Mississauga, Ontario

IT service offered to its users by offering them a varied but unified support structure consisting of a remote help desk, tech bars, a self-service portal, and several on-site technicians whose main mission is to respond to IT needs that require a physical presence in the various locations of the co...

Hawley Chatwal & Co LLP
Mississauga, Ontario

Work conditions and physical capabilities. Respond to users experiencing difficulties with computer. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified diff...

CB Canada
Canada

This position is a desk side position that will require an individual to solve customer support issues by visiting the customers location and may involve supporting multiple facilities. This team interfaces with the Service Desk and other support teams to achieve the deliverables supporting the ITSD...

GN IT & Management Solutions Inc.
Mississauga, Ontario

Work conditions and physical capabilities. Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Respond to users experiencing difficulties with computer. Collect, organize and maintain a problems and solutions log for use by other technical su...

Safran Landing Systems
Ontario, Ontario, Canada

Responsible activities will include ensuring the local team is addressing tickets within the SLAs, ensuring proper routing of tickets and managing any escalations of tickets with corporate, group or Digit support teams. SafranLS is committed to a positive, supportive, and inclusive environment with ...