Sport Shop Supervisor

J OB SUMMARY :

Reporting to the Athletics Director, the Sport Shop Supervisor is responsible for the day-to-day operations of the shop including racquet stringing, inventory control, court bookings, court monitoring, sales, and Member service / communications.

The Sport Shop caters to all Members, including tennis, badminton, squash, aquatics, and fitness enthusiasts. This is a full-time position, working 9 : 30 a.

m. to 6 : 00 pm Monday-Friday with flexibility to work some weekends and holidays as needed.

WAGE : $23.50 - $25.00 per hour plus sales commission.

RESPONSIBILTIES :

• Managing the day-to-day operations of the shop including opening and closing procedures.
• Answering Member questions about products and helping them select the best product for their needs.
• Managing the ordering and organization of inventory according to Club policies
• Placing orders, receiving items into inventory and performing end of month inventory counts.
• Stringing racquets in a timely manner.
• Building and maintaining positive relationships with various suppliers.
• Merchandising the shop.
• Building a positive relationship with other Club Staff including supervising 2-4 part-time staff.
• Assist in monitoring court usage and assisting Members with online court bookings.

QUALIFICATIONS :

• Extensive knowledge of tennis and other racquet sport-related products.
• Experience stringing tennis, badminton, and squash racquets.
• Minimum 2 years’ experience in retail environment, preferably in a supervisory role.
• Post-secondary course work in business or sports management.
• Proficiency with basic computer programs, including MS Office. Experience with JONAS software is an asset.

At Vancouver Lawn, we offer a positive and friendly environment, competitive wages, employee recognition fund, employee meals and free parking.

If you are someone who has a passion for sports, people, and delivering outstanding service, we'd love to hear from you!

We thank all applicants for their interest, however, only those shortlisted will be contacted for an interview.