MyEdBC Support & Training

Job Title

MyEdBC Support & Training

Location

Fort Langley, BC (On-site, no telecommuting)

Who We Are

We work for the Independent Schools of BC (FISABC), providing training and support for a student information system called MyEdBC. MyEdBC is used by most schools in the province to track student demographics, attendance, produce report cards, and report data to the BC Ministry of Education. Our team’s role is to provide ongoing training and support to front‑office users (e.g., secretaries, principals, and vice‑principals) to help them use the software on a day‑to‑day basis. We do not do any programming, software configuration, or hardware management of the system; our team is solely responsible for training and supporting users to use the software in their school.

Typical Day

We are a small team of three people working out of an office in Fort Langley. Each day, we answer phone calls from front‑office school users about how to use MyEdBC—such as resetting a password or running report cards. Most users submit a ticket to our help desk; we respond via the help desk or set up a quick Zoom session to walk them step‑by‑step through the process. In slower periods, we lead online training sessions over Zoom to demonstrate tasks to new users.

Essential Duties

• Help provide solutions to school users’ questions about MyEdBC via help desk, email, phone, or desktop sharing in Zoom.
• Lead personalized one‑on‑one training and support sessions via Zoom with school staff.
• Deliver group training workshops (both online and small in‑person sessions) on various topics such as taking attendance, registering students, and creating report cards in MyEdBC.
• Contribute to our knowledge base and training materials that are used by schools.

Experiences Requested

Prior usage of MyEdBC or experience with the school system is helpful but not required—we will provide all the training you need to conduct training and support of MyEdBC. We are looking for candidates with the following traits :

Working with Us

This is a permanent, part‑time position with a consistent schedule of Monday to Friday, 10 : 00 AM – 2 : 00 PM (with some flexibility) . We offer two weeks of paid vacation plus the option for unpaid time off during the Christmas break, Spring Break, and the month of July if desired—ideal for individuals with school‑aged children.

Compensation

Starting wage of $27 per hour.

How to Apply

This position is scheduled to begin February 2026, but we are flexible to accommodate the right candidate’s transition from their current role.

Please complete our brief application form here : https : / / forms.gle / MVPTsysDcDbUu6gy5

We will be accepting applications until January 15 2026. Resumes will be requested from candidates invited to interviews.

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