Senior Manager Community Services OperationsMuslim Food Bank and Community Services • Surrey, BC, Canada
Senior Manager Community Services Operations
Muslim Food Bank and Community Services • Surrey, BC, Canada
2 days ago
Job type
- Full-time
- Part-time
- Temporary
Job descriptionMonitor and evaluate the performance, skills and abilities of staff and provide appropriate written and verbal feedback, coaching and recommendations for improvement when appropriate Ensure the execution of all caseworker training other ASPIRE workshops. This includes scheduling, admin and facilitation. Ensure the promotion, recruitment, interview and selection a diverse pool of volunteers for training programs. Ensure service quality. Maintaining strong relationships with non profit and community organisations Other management duties as required. Post-secondary education (degree) in Management or a related field like Social Sciences, Social Work, Counselling or Administration. At least 3 years management and leadership experience Broad understanding of management issues relating to mental health Experience in or working knowledge of case management. Demonstrate good decision making. Has a deep knowledge of muslim religious culture, while respecting the various differences of nationalistic cultural practice & languages. Conflict resolution skills. Experience in program management and service delivery. Strong understanding and appreciation of cultural sensitivity in the context of social services delivery. Working knowledge of Microsoft suite (Excel and Word) Experience in Not-for-Profit an advantage. Established strong relationships with non profit and community organisations This is an in-person position based in Surrey Clean Criminal Record Check (Vulnerable Sector) Extended health care Flexible work schedule
The Senior Manager - Community Services Operations (ASPIRE) is responsible for the overall management of all ASPIRE and MENTAL HEALTH programs. This includes developing, implementing new initiatives.
Community Caseworker & Mental Health Programs
- Managing the Community Caseworker & Mental Health programs, including overseeing all related staff (social workers, mental health professionals, caseworkers and administration staff), nationally
- Implementing and managing Key Performance Indicators (KPI’s) for all operational areas
- Outreach and managing relationships with community partners.
- Recruitment and orientation and onboarding of new staff.
Operations Management
COMPETENCIES & SKILLS REQUIRED :
The ideal candidate will have :
A combination of training, education and experience may be considered .
ADDITIONAL REQUIREMENT :
Job Types : Full-time or Part-time
Salary : based on relevant experience
Benefits :
This is a 12-month Contract with aim to become full-time.
Apply Now!
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Senior Manager Community Services Operations • Surrey, BC, Canada
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