travel agent
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 30 hours per week
- Education :
- Expérience :
Education
Secondary (high) school graduation certificate
Asset languages
- Mandarin
- Cantonese
Work setting
- Airline ticket office
- Travel wholesale company
Tasks
- Manage difficult situations with customers
- Perform general office duties
- Sell travel products and travel insurance
- Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
- Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
- Calculate costs, process refunds and attend to other financial transactions
- Attend to cancellations and schedule changes
- Develop contact lists
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs
Travel bookings
- Business travel
- Leisure travel
- Individual travel
- Group travel
- Domestic travel
- International travel
- Cruise ship
Geographical areas of specialization
- Canada
- United States
- Western Europe
- Central Europe
- Eastern Europe
- Northern Europe
- Mexico and Central America
- South America
- Caribbean
- Asia
Area of specialization
Sales
Work conditions and physical capabilities
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
- Work under pressure
Personal suitability
- Efficient interpersonal skills
- Flexibility
- Organized
- Reliability
- Team player
Experience
Will train
Other benefits
- Free parking available
- Other benefits
- Team building opportunities
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