Talent.com
Disability Management Specialist
Disability Management Specialist302 Town Centre Blvd. • Markham, ON
Disability Management Specialist

Disability Management Specialist

302 Town Centre Blvd. • Markham, ON
12 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Salary Range : $64,201 - $80,251

This posting is for a new position.

At Sienna, we empower our team members across Ontario, British Columbia, Saskatchewan and Alberta to help our residents live the life they desire and deserve. Our purpose is simple : to cultivate happiness in daily life!

What Sienna Offers : We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. We offer a number of programs and benefits that support team members’ financial, personal and professional needs :

  • A competitive compensation and vacation package
  • Employer Paid Health & Dental Benefits
  • RRSP with Company Match
  • Share Ownership and Reward Program (SOAR)
  • Employee Share Purchase Plan with Company Match
  • Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
  • A welcoming culture that values diversity and differing perspectives, experiences and beliefs
  • Work Model - On Site at our Corporate Head Office in Markham, ON

What You’ll Be Doing : Reporting to the Manager, Health & Safety, the Disability Management Specialist is responsible for the case management of non-occupational medical disability claims and liaises with external disability claims manager in relation to occupational disability claims across the provincial jurisdictions where Sienna operates. This role is the main point of contact and will manage the process from initiation through closure, including communication with Team Members, Managers, Insurers (including but not limited to Industrial Alliance, WSIB, WCB, WorkSafe and Sutton Special Risk Insurer), Unions and internal Stakeholders (Health & Safety, Payroll, Shared Services, Human Resources and Labour Relations).

The Disability Management Specialist ensures compliance with applicable legislation, policies and contractual agreements including collective agreement obligations while supporting safe and timely return-to-work outcomes.

What you’ll be doing :

  • Administer and coordinate disability claims (occupational and non-occupational).
  • Maintain effective communications with all stakeholders, as required, to manage disability related leaves and facilitate timely, successful return to work and stay at work programs.
  • Review job demands and identify suitable work while adhering to the essential duties and bona-fide occupational requirements as they are key elements to ensuring successful return to work solutions that are cost efficient and effective.
  • Maintain an accurate database of medically verified Team Member absences, including detailed notes and documentation of communication actions taken on claims.
  • Proactively manage claims and continually seek opportunities to improve processes.
  • Monitor length of disability and sick leave entitlements, gap periods, and eligibility dates.
  • Provide accurate and timely information regarding claims to Team Members, Managers, Insurers, and other internal Stakeholders.
  • Collaborate with Team Members, Managers, Insurers, and internal Stakeholders to coordinate return to work provisions including modified work schedules, workplace accommodation, and transitional work opportunities.
  • Resolve barriers to successful and sustainable accommodation and return to work plans.
  • Maintain confidentiality, accuracy and integrity in the collection, processing, and maintenance of claims information in accordance with Sienna policies.
  • Liaise with third-party disability claims manager and applicable benefit providers in the effective provisioning of services; discuss claims and / or accommodation issues and opportunities.
  • Liaise with applicable benefit providers in the effective provisioning of services; discuss claims and / or accommodation issues and opportunities.
  • Facilitate the completion and submission of timely applications for short-term and long-term disability benefits.
  • Participate in the development of communication materials and related program initiatives to educate Team Members.
  • Advise Team Members, Managers, and Human Resources on leave of absence policies, guidelines and legislation including impact to company benefits.
  • Collaborate on the development and facilitation of processes that ensure compliance with legislation and policies.
  • Provide guidance and training to supervisory Team Members regarding their role in facilitating effective claims management.
  • Who you are :

  • College or University degree in a health- related field
  • Disability Management Specialist (CDMP), Certified Return to Work Coordinator (CRTWC), would be considered an asset.
  • Minimum three (3) years of progressive experience managing disability or sick leave programs.
  • Knowledge and understanding of applicable human rights legislation, its practices, and procedures (including the duty to accommodate), applicable occupational health and safety legislation, applicable workers’ compensation legislation and applicable employment standards legislation.
  • Excellent interpersonal, organizational, problem solving, critical thinking and decision-making skills.
  • Ability to support the organization’s values to ensure a culture that champions equity, diversity, and respectful workplaces.
  • Proven ability to exercise judgement, tact, and discretion in preparing, disclosing, and handling information of a confidential and / or sensitive nature. High attention to detail and excellent analytical skills to solution targeted, proactive plans.
  • Strong written and verbal communication skills in English, demonstrating the highest of professional standards. Strong relationship building skills to partner effectively with all stakeholders.
  • Ability to work as both a team player and independently, with minimal supervision.
  • Proven time management skills to prioritize and complete assignments within demanding work schedules; able to work additional hours as required.
  • Ability to foster an organizational culture that emphasizes innovation, continuous learning, collaboration, transparency, accountability and trust while promoting a strong code of ethics and integrity to support the organization service excellence.
  • Experience working with Microsoft Suite (Word, Outlook, Excel, PowerPoint, etc.)
  • What you need to know :

  • Any offer of employment will be conditional upon a criminal background and references check.
  • We will review applications as they are received. Only those candidates selected for an interview will be contacted.
  • Sienna Senior Living may utilize artificial Intelligence to screen or assess applicants for this position.
  • Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process .

    Create a job alert for this search

    Disability Management Specialist • Markham, ON

    Similar jobs
    Program Specialist - toronto

    Program Specialist - toronto

    Skills for Change • toronto, on, ca
    Full-time +1
    Black Community Access Program.Suite 260, Toronto, ON, M4H 1P1.Manager, Black Community Access Program.Hybrid (Monday- Friday, with occasional evening and / or weekend hours).Located on the tradition...Show more
    Last updated: 3 days ago • Promoted
    SAP Commodity Management Consultant - richmond hill

    SAP Commodity Management Consultant - richmond hill

    Querentia • richmond hill, on, ca
    Full-time
    Contract role : 3 months Feb - April 2026.Lead and participate in end-to-end SAP Commodity Management implementations, focusing on Deal Capture, Pricing Engine, and Risk Management functionalities....Show more
    Last updated: 2 days ago • Promoted
    Remote Indigenous Engagement & Strategy Lead

    Remote Indigenous Engagement & Strategy Lead

    ERM • Toronto, Canada
    Remote
    Full-time
    A sustainability consultancy in Canada's Regional District of Bulkley-Nechako seeks a Managing Consultant for Strategic Engagement & Indigenous Interests Assessment. This role involves leading Indig...Show more
    Last updated: 2 days ago • Promoted
    Disability & Return-to-Work HR Specialist

    Disability & Return-to-Work HR Specialist

    Reliance Home Comfort • Toronto
    Full-time
    A leading home services provider in Toronto seeks a Disability and Return to Work Specialist (HR) to manage disability claims and develop return-to-work plans. This role requires knowledge of WSIB / W...Show more
    Last updated: 3 days ago • Promoted
    Customer Service Representative Agent Work From Home - Part-Time Focus Group Panelist

    Customer Service Representative Agent Work From Home - Part-Time Focus Group Panelist

    Apex Focus Group Inc. • Keswick, ON, Canada
    Remote
    Full-time +1
    Job Title : Customer Service Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850 / Week). Our company is seeking individuals to...Show more
    Last updated: 30+ days ago • Promoted
    Software Asset Management Specialist

    Software Asset Management Specialist

    Manulife Insurance Malaysia • Toronto
    Full-time
    Nous utilisons des • •pour fournir des statistiques qui nous aident à vous offrir la meilleure expérience sur note site.Vous y trouverez des renseignements sur les témoins, ou vous pouvez les désac...Show more
    Last updated: 10 days ago • Promoted
    Senior Problem Management Specialist

    Senior Problem Management Specialist

    Women Thrive Magazine • Toronto
    Full-time
    Senior Problem Management SpecialistScotiabankTorontoRequisition ID : 237578 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Scotiabank’s Glo...Show more
    Last updated: 10 days ago • Promoted
    Market Research Panelist - Cashier, Warehouse Friendly

    Market Research Panelist - Cashier, Warehouse Friendly

    ApexFocusGroup • Keswick, ON, Canada
    Full-time +1
    Market Research Panelist - Cashier, Warehouse Friendly.Our company is looking for qualified candidates to take part in paid national and local focus groups, clinical trials, and market research stu...Show more
    Last updated: 30+ days ago • Promoted
    Strategic Indigenous Engagement Lead (Remote)

    Strategic Indigenous Engagement Lead (Remote)

    ERM : Environmental Resources Management • Toronto, Canada
    Remote
    Full-time
    A leading sustainability consultancy in Canada is seeking a Managing Consultant to drive strategic Indigenous engagement and shape reconciliation efforts within the Regulatory and Permitting Team.T...Show more
    Last updated: 13 days ago • Promoted
    Guidewire Policy Center Lead

    Guidewire Policy Center Lead

    Galent • Markham, ON, Canada
    Full-time
    We have an immediate opening for a Guidewire Policy Center Lead with a leading IT Service Consulting company in Canada.Job Description : Guidewire Policy Center Lead. Position Location : Markham, ON, ...Show more
    Last updated: 5 hours ago • Promoted • New!
    Specialist—Investigations, Risk Management

    Specialist—Investigations, Risk Management

    First National Financial LP • Toronto
    Full-time
    Specialist—Investigations, Risk Management.Toronto, ON – Great location! Steps away from the main public transit station. Highly competitive compensation package which includes base salary, bonus, b...Show more
    Last updated: 4 days ago • Promoted
    Learning And Development Specialist - toronto

    Learning And Development Specialist - toronto

    Empower Your Change • toronto, on, ca
    Full-time
    This is not a traditional salaried role and not suited to applicants seeking fixed hours or a defined job description.It is suited to professionals who are ready to commit to building something new...Show more
    Last updated: 1 day ago • Promoted
    Life and Disability Case Manager

    Life and Disability Case Manager

    Beneva inc. • Toronto
    Full-time +1
    Nous utilisons des témoins () et d’autres technologies de suivi pour vous offrir une meilleure expérience numérique, et du contenu personnalisé. En acceptant les témoins, vous consentez à leur utili...Show more
    Last updated: 7 days ago • Promoted
    Customer Support Specialist (Intercom, Jira)

    Customer Support Specialist (Intercom, Jira)

    VTRAC Consulting Corporation (WBE) • Greater Toronto Area, Canada
    Permanent
    Thank you for applying to VTRAC opportunities.Please email your resume as a MS-WORD document in confidence.Subject : Customer Support Specialist (Intercom, Jira), PERMANENT Hybrid.Customer Support S...Show more
    Last updated: 5 hours ago • Promoted • New!
    Remote Freelance Project Manager – Patient & HCP Education & Engagement Platform

    Remote Freelance Project Manager – Patient & HCP Education & Engagement Platform

    Community Health Marketing (CHM) • richmond hill, on, ca
    Remote
    Full-time
    Remote Freelance Project Manager.This role serves as the operational backbone of cross-functional initiatives, driving timelines, accountability, and execution excellence.This is a remote role that...Show more
    Last updated: 3 days ago • Promoted
    Income & Disability Supports Specialist

    Income & Disability Supports Specialist

    Government of British Columbia • Toronto, Canada
    Full-time
    A government organization in Prince George is hiring an Employment and Assistance Worker to provide essential services to individuals facing challenges. The role demands experience in client service...Show more
    Last updated: 18 days ago • Promoted
    Associate director, Compliance programme manager - Technology (Global role – in a virtual working environment)

    Associate director, Compliance programme manager - Technology (Global role – in a virtual working environment)

    Grant Thornton International Ltd • markham, on, ca
    Full-time
    Grant Thornton is one of the world’s leading professional services networks with member firms in over 150 countries, 80,000 people and global revenues of $8. Member firms offer audit, tax, and advis...Show more
    Last updated: 3 days ago • Promoted
    Technical Specialist - - Case Management and ERP

    Technical Specialist - - Case Management and ERP

    Russell Tobin • Toronto
    Full-time
    Technical Specialist - Case Management & ERP.Duration : 56 days (extension possible).Location : Toronto, ON (Onsite).Seeking a Technical Specialist with strong hands-on experience in.Case Management ...Show more
    Last updated: 14 hours ago • Promoted • New!