IT Manager/Team Lead

IT Manager/Team Lead

Our client is currently looking for an IT Manager/Team Lead to support their growing office in Georgetown, ON. The successful candidate will manage/administer/support the company’s various systems, including cloud-based systems, VOIP, Microsoft Navision (NAV), VPN, Exchange and a VMware environment. Other day-to-day duties will include: managing new hardware installations, software and operating systems at the local office, local management/support of existing hardware, software, servers, printers, workstations and phones, performance monitoring and tuning, troubleshooting, and retirement or upgrade of older hardware and software.

RESPONSIBILITIES

• Manage server and workstation infrastructure in all locations
• Working closely with internal partners to generate reporting templates
• Manage the IT infrastructure, including firewalls, databases, VMware and other processes
• Maintaining Exchange and Citrix based interfaces
• Provide Navision (NAV) Support
• Review current setups and ensure that each location is running current software
• Ensure that all licensing requirements are met and maintained
• Support/lead the IT team, end users and deal with issues as they arise
• Purchase appropriate computer equipment in a cost effective manner
• Maintain e-mail and SPAM Filtering systems
• Install new wiring for phones and computer network as required
• Coordinate disaster recovery plan with appropriate partners
• All other duties as required

REQUIREMENTS

• 6+ years of related lead/management experience
• Hands-on experience providing support for Microsoft Navision (NAV)/Dynamics
• Good understanding of VOIP telecommunication
• Experience supporting/setting up VPN’s (virtual private networks)
• Experience supporting Exchange Servers
• VMware experience
• Experience running SQL queries and reports
• Cloud based computing experience
• Extensive knowledge of Microsoft Office 365
• In-depth Knowledge of networking protocols and various software packages
• Ability to multi-task various projects as required
• Interpersonal skills to interact with various levels of employees and managers
• Some infrequent travel to the US required

This is a contract position located in Georgetown, ON with potential conversion to FTE.