IT Manager / Team Lead
Our client is currently looking for an IT Manager / Team Lead to support their growing office in Georgetown, ON. The successful candidate will manage / administer / support the company’s various systems, including cloud-based systems, VOIP, Microsoft Navision (NAV), VPN, Exchange and a VMware environment. Other day-to-day duties will include : managing new hardware installations, software and operating systems at the local office, local management / support of existing hardware, software, servers, printers, workstations and phones, performance monitoring and tuning, troubleshooting, and retirement or upgrade of older hardware and software.
RESPONSIBILITIES
- Manage server and workstation infrastructure in all locations
- Working closely with internal partners to generate reporting templates
- Manage the IT infrastructure, including firewalls, databases, VMware and other processes
- Maintaining Exchange and Citrix based interfaces
- Provide Navision (NAV) Support
- Review current setups and ensure that each location is running current software
- Ensure that all licensing requirements are met and maintained
- Support / lead the IT team, end users and deal with issues as they arise
- Purchase appropriate computer equipment in a cost effective manner
- Maintain e-mail and SPAM Filtering systems
- Install new wiring for phones and computer network as required
- Coordinate disaster recovery plan with appropriate partners
- All other duties as required
REQUIREMENTS
6+ years of related lead / management experienceHands-on experience providing support for Microsoft Navision (NAV) / DynamicsGood understanding of VOIP telecommunicationExperience supporting / setting up VPN’s (virtual private networks)Experience supporting Exchange ServersVMware experienceExperience running SQL queries and reportsCloud based computing experienceExtensive knowledge of Microsoft Office 365In-depth Knowledge of networking protocols and various software packagesAbility to multi-task various projects as requiredInterpersonal skills to interact with various levels of employees and managersSome infrequent travel to the US requiredThis is a contract position located in Georgetown, ON with potential conversion to FTE.