Security Shift Supervisor

Whether you're looking to start a new career in security services or you're a seasoned security professional, we invite you to explore a future with Securiguard.

Our men and women in the field are the true ambassadors of our company and we are fully committed to providing an environment of respect and personal growth for our staff.

We support this commitment with competitive compensation and benefits, comprehensive training, reliable equipment and supervision, and opportunities for advancement, community involvement and a work / life balance.

Securiguard is currently looking for a Security Shift Supervisor to join our team!

Location : Downtown Vancouver

Job Summary

• Manage and lead a team of security professionals in a 24 / 7 office environment.
• Daily communications and coordination with building operators and tenants.
• Operation of the building management system, including managing access control, controlling elevator access, and conducting security investigations as required.

What you would do

• Provide top quality customer service to all guests and tenants of the building.
• Train and mentor officers on site duties and protocols, as well as site conduct, deportment, reporting procedures, and company policy / procedures.
• Coordinate operation of the building with building operations, tenants, and third parties.
• Attend weekly building operations team meetings.
• Appointed to the leadership role of Chief Safety Warden during building emergencies.
• Respond to emergency or urgent site situations, evaluate and recommend or initiate appropriate action, secure the site as necessary, liaise / co-ordinate with applicable law, fire, medical or site officials, ensure that post orders are adhered to and confirm / ensure the safety of Securiguard personnel and our clients.
• Ensure the proper supplying and stocking of First Aid equipment.
• Review e-mails and check the pass on to plan the shift duties accordingly.
• Review officer reports in TrackTik. All incidents are to be investigated by the supervisor, including the review of BMS logs and CCTV.
• Include all daily activities in a daily report log for review by fellow TGOT staff in a concise and detailed format.
• Assess site officer performance and initiate corrective / training action or the more serious issuance of a Corrective Action Report.
• Supervisors are expected to present themselves at all times in a professional, courteous and well dressed manner, and may expect to be occasionally called upon to act as liaison between Account Managers and clients.
• Performs other duties and special projects as assigned by Management.

What you bring :

• High School Diploma. College Diploma or certificate an asset.
• Security industry experience required. Previous supervisory experience / training preferred
• Valid Security Worker License required.
• OFA I, II or III an asset
• Strong communicator with assertive interpersonal skills, sensitivity and team player are critical to success.
• A positive, professional and enthusiastic attitude is an imperative in dealing with both Securiguard, clients, or other personnel
• Demonstrated attributes in supervision, decision making, organizing, problem solving, analytical skill, interpersonal sensitivity and tolerance are required.
• Basic computer skills required. Advanced computer skills preferred.
• Effective and professional written and oral skills are necessary.

Who we are :

At Securiguard we believe in living and acting by our values : R.E.A.C.H.

Respect · Empathy · Accountability · Courtesy & · Honesty

We're in the business of making people feel safe. We have proven expertise in deploying security and safety personnel in a variety of industries including Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Industrial / Resource Projects, and have the largest and highest accredited K-9 detection and screening division in Canada.

With the ability to service clients across Canada including major centers, small towns, and remote locations by air, land, or sea, our team of 4000+ strong security and safety professionals provide people with a feeling of safety by offering a comprehensive selection of security services and solutions.

We believe that diversity enables the company to grow towards a better future. By creating an environment which is inclusive and provides equal opportunity for all, ideas are generated which help to solve the problems of a changing and increasingly complex world.

Our mission, vision, and values enabled us to be the 2021 winners of Canada's Most Admired Corporate Culture and a finalist of the 2021 Canadian HR Awards' Excellence in Diversity & Inclusion category