Branch Manager

Job Description

Job Description

Refrigerative Supply Limited is a family business owned by Alison Hamilton and Linda Gibbs. The business was founded

by Peter Gibbs' and Alison Hamilton's parents, Jack and Elizabeth Gibbs. In 1949 they acquired the four-year-old

Vancouver branch of an American-based company. From this modest beginning, the Company now has a Head Office in

Burnaby and nineteen other branches. We are committed to remaining a family business and are proud to have the third

generation working in the business. The company's mantra is to ‘inspire excellence and trust’ by providing creative

solutions and unrivalled experiences, in-store and online, that make RSL the choice for customers, suppliers, and

employees at every location. For more information, please visit :

RSL Mission

Our purpose is to provide the highest quality HVAC and Refrigeration experience in Canada.

RSL Vision

To be the environment that inspires excellence and trust within our community.

RSL Values

Gracious, Collaborative, Courageous, Innovative, Community Focused and Exceptional Experience

Great Place to Work

At RSL, we pride ourselves on fostering a dynamic and inclusive workplace culture. Our commitment to excellence and employee satisfaction has been recognized with the prestigious “ Great Place to Work ” certification for five consecutive years. This accolade reflects our dedication to creating an environment where every team member feels valued, supported, and empowered to achieve their best.

The Opportunity :

The Branch Manager provides leadership and support for all aspects of the Branch : incorporating sound business management practices; mentoring sales staff; accountability for assets, budgets, profitability, and personnel; adherence to company policies; implementation of safe work practices; support of sales efforts and maintaining the desired level of service to both external and internal customers.

Duties and Responsibilities

Sales & Marketing

• Increase Refrigerative Supply’s share across local markets and sustain profitable business growth.
• Forecast, develop and execute strategic business and sales plans. Work with channel managers to develop strategy on key product categories.
• Lead Branch efforts to identify, secure, and retain customers by actively networking with community businesses; professional leadership; establishing relationships that enhance the reputation of RS and the Branch.
• Call on key customers, build relationships and look for opportunities.
• Adhere to account management principles and identify and pursue opportunities. Ensure the development and maintenance of strategic sales plans and provide leadership to the Inside and Outside Sales Representatives.
• Support marketing initiatives and ensure sales team does the same.
• Work with marketing and channel managers to come up with programs to grow sales within the region.
• Build and maintain a climate of excellence. Set the example for team members to provide high-quality, cost-efficient, customer-directed service and meet or exceed Branch performance targets.
• Monitor customer satisfaction and takes action to address satisfaction issues promptly and decisively.
• Manage the schedule and participate in the company’s after-hour business, On Call.

Operations

to achieve business objectives.

Team Management

Skills and Qualifications

Please apply by submitting your resume and completing the behavioural assessment.

RSL uses a behavioural assessment resource as standard protocol in our recruitment process.

All interested candidates must complete this profile after applying. When making your selections, you should trust your first response. There are no right or wrong answers. You should allow approximately 20 minutes to complete.

Click on the link : -1223-4126-8640-59240ab7957f

What we offer :

It's not all about work. That's why we support and recognize our team members with a range of benefits :

Refrigerative Supply Limited is an equal-opportunity employer. We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial, and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. We would like to thank all applicants for their interest; however, only those selected will be contacted.