Personal/Administrative Assistant

• Administrative Tasks : Performs a variety of administrative tasks to support the operations of the business, such as entering and updating data, drafting and preparing a variety of documents, and maintain and organize schedules for team members, including arranging meetings, appointments, and travel itineraries.
• Client support : Provide assistance to clients with inquiries, scheduling, and general support to ensure a positive experience with the coaching services.
• Document management : Organize and maintain digital and physical documents, including client files, coaching materials, and administrative records, ensuring accuracy and confidentiality.
• Virtual Meeting Organization : Provides administrative support for organizing, coordinating, and producing virtual meetings to ensure they run smoothly.
• Reporting : Provides various simple reports, on a scheduled or ad-hoc basis, on activities of the department / coaching sessions / event to support ongoing operations and strategic planning.
• Documentation : Drafts and updates documents for internal use on procedures, processes and systems related to the incumbent’s responsibilities.
• Customer Communication : Serve as a point of contact for customer inquiries and requests directed to the appropriate department.

Respond promptly and professionally to emails, phone calls, and other forms of communication.

• Special projects : Support coaches and management with ad hoc projects such as marketing campaigns, event planning, or research initiatives to contribute to the company's growth and success.
• Vendor Coordination : Assist in coordinating with vendors and suppliers to ensure timely delivery of goods and services.

Process invoices and maintain records of vendor payments.

Coordinate / Assisting Events : Assist in the planning and coordination of marketing events such as events, in-office training, and promotional campaigns.

This includes arranging logistics, preparing materials, and liaising with vendors and partners.