General Skills :
- Experience in programming and analysis; Salesforce Public Sector Solutions CRM software package support at the specified experience level
- Ability to collaborate with IT Professionals throughout the Software Development Life Cycle
- Experience in design, code, test, debug and document applications
- Experience in application design, latest design patters, deployment and troubleshooting
- Experience with relational and hierarchical database technologies
- Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts
- Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
- A team player with a track record for meeting deadlines Salesforce Public Sector Solutions Software Development Skills
- Knowledge and experience with specific Salesforce Public Sector Solutions and anticipated future releases high availability solution design and implementation
- Knowledge and experience with specific Salesforce Public Sector Solutions enterprise architecture methodologies, design standards and tools
- Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging
- Ability to provide post-implementation support and resolve any post-implementation technical issues
- Experience conducting design walkthrough sessions with project team
- Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
- Ability to provide user and system documentation as required
Desirable Skills :
Experience with building Salesforce solutions based on user stories and low level designsAdhere to defined coding standards and develop well-structured, maintainable and easy to understand codeStrong experience delivering products in Agile / Scrum mode.Map Salesforce capabilities, features and best practices against business and technical requirements by performing fit-gap analysis against Salesforce cloud, service, community, available tools available within AppExchange and Salesforce PlatformDesign, develop, implement, configure, maintain, administer, and integrate solutions on Salesforce Lightning Cloud platform (LWC)Hands-on knowledge of Apex, lightning, VisualForce, Salesforce APIs, data loaders, SOQL, SOSL, and web servicesStrong understanding of Salesforce security model including sharing rules, roles, profiles, sharing settings, etc.Build integrations between Salesforce and external applications using REST, SOAP APIs, Auth and Single Sign-OnMigrate changes from development to test to production environment(s) using CI technologies like Salesforce DX, Jenkins and ANTExperience with deployment tools such as GitLab, Jenkins, etc.Requirements
Experience and Skill Set Requirements :
Must Haves :
5+ years of Salesforce development experience in Public Sector Foundation and Sales Cloud with a solid understanding of when salesforce configuration options are desirable over custom codeCertified Salesforce Platform Developer I or equivalent experienceSalesforce Certified OmniStudio DeveloperSalesforce Certified Experience Cloud ConsultantSalesforce Certified AdministratorSkill Set Requirements :
Salesforce Experience :
More than 4 years experience (including recent experience) solutioning and hands-on configuring in SalesforceSalesforce Certified Platform Developer ISalesforce Certified OmniStudio DeveloperSalesforce Certified Experience Cloud ConsultantSalesforce Certified AdministratorDesign, Analysis, Development and Configuration :
Demonstrated experience supporting, developing, maintaining, and configurating Salesforce solutionsHands-on experience configurating and troubleshooting of issues in Salesforce implementation and its integration with subsidiary systems in Development and Production environmentsDemonstrated experience configurating and integrating Salesforce with other applications using web services or other mechanismsDemonstrated experience designing and supporting the development of prototypes and proof of conceptsDemonstrated experience conducting root cause analysis to troubleshoot and resolve defects / incidents resolve issuesDemonstrated experience documenting build books, working with staff on actual implementation document performance measures of the new environmentsExperience conducting fit / gap analysis between high-level requirements and Salesforce Public Sector capabilitiesExperience conducting diagnostics and determining methods to help incident managementExperience implementing AODA compliant solutionsCommunication and Documentation :
Excellent analytical, problem solving and decision-making skillsExcellent communication skills, both written and verbalExperience reporting progress on deliverables to team, project leads and management, including proactively raising risks / issues with migrationsDemonstrated experience working with clients and technical teams to ensure effective resolution of defects and management of change request are completeExperience documenting processes and technical designs and updating build booksExperience engaging with project team to develop techniques to expedite implementation; works closely with Project Manager and lead architect and participate in the planning and design processExperience providing estimates for proposed features / enhancements and review the estimates from other team members for completeness and accuracyAgile Experience :
Experience with Agile scrum methodologiesDemonstrated experience with agile sprint management, bug tracking and testing life cycle management using Azure DevOpsThorough understanding of SDLC, specifically DEV processes in agile development environmentsPublic Sector Experience
Previous experience working in Government or Public Sector organizations