BUSINESS ANALYST – Health Information Exchange (HIE)

ABOUT US :

TransForm Shared Service Organization, a non-profit, unique, innovative, results-driven organization founded by hospitals in the Erie St.

Clair region. Our services include : information technology and information management support, sourcing and contract management, purchasing and logistics services, as well as project management.

Our Mission is to deliver exceptional service and create new innovative ways to support the health system by enhancing value and improving patient outcomes.

If you are service-oriented, dedicated to exceeding performance expectations and interested in reaching your full potential, TransForm is for you! We welcome and appreciate your interest in our organization.

To learn more, visit our website!

Position : BUSINESS ANALYST Health Information Exchange (HIE)

Description :

Location : Hybrid : Both remote and onsite work in Windsor

Vacancies : 1

Posting Period : September 19, 2024, to October 3, 2024. Closes at 4 : 00pm

Employment Type : Permanent, Full-Time

Benefits : Pension, Health & Dental, Paid Sick, Life & Disability Insurance, Vacation and more. Visit our website for more details.

Scope : Internal & External

Conditions : Current business reference checks, police clearance, and immunization medical clearance.

POSITION SUMMARY :

Depending on the successful candidate’s experience and qualifications, the role will be classified to reflect level of seniority.

We ask that all interested applicants submit their application for consideration.

Our Business Analysts are responsible for driving process transformation through the adoption of technology solutions to meet healthcare customer requirements.

This role leads the investigation and recommendation for new initiatives and is the primary TransForm resource responsible for the planning, capturing of current processes, designing new processes, coordinating other services from TransForm departments (procurement, information management, or technology implementation) and supporting the process of transformation projects.

A key element of the role is to act as a liaison between the customer and users, vendors, and the other TransForm portfolios in the provision of process transformation and application solutions.

For senior roles, it is expected to provide leadership assistance to the management team such as subject matter expertise (SME), leadership on major projects, and coaching / mentoring of supporting staff.

WHAT YOU’LL DO :

This position has a primary focus on the Oracle Health Information Exchange (HIE) solution under the following types of responsibilities :

• Leads the investigation and recommendation of regional and provincial solution proposals (process transformation and or solutions, including development of business cases, RFPs) for assigned areas of responsibility (customers, subject areas).
• Liaison between the hospital clinicians / leaders, TransForm’s information services professionals, and relevant project team members;

fostering collaboration and shared direction.

• Leads the delivery of process transformation activities and / or application solution implementation activities including managing project resources and work activities for assigned work-streams in accordance with regional project management methodologies.
• Assist with the documentation of workflows to support both operational and project activities including mapping models which will help facilitate design, build, and testing to achieve process improvements and gains in adoption.
• Leads the ongoing investigation of new / relevant process transformation solutions through participation in various IT industry and healthcare groups including establishing peer hospital / professional practice networks and strong vendor relationships.

Knows the solution practice (processes, data, reporting requirements) and leads continuous improvement activities to ensure effective use of deployed assets.

• Act as a SME with respect to assigned system and / or functions and works as part of a regional support model to resolve production issues relative to established service level agreements (SLA) targets.
• Where applicable, designs, builds (configures), and maintains core system tables and settings (by directly or indirectly overseeing work of support staff and super-users ) to ensure system operating as defined and to safeguard the system against unauthorized changes.
• Plays a key role in the creation, validation, and execution of all system Change Requests.
• Champions the establishment of regional and provincial standards on processes, solution sets, data / process flows, and reporting solutions.

MUST-HAVES :

• Minimum 3-year college diploma or University Degree relative to information technology, health sciences, business administration.
• Minimum two to four (2-4) years experience (4-6 for senior roles) in supporting workflow / process redesign and / or supporting application solutions or technology support services in a complex environment.
• Experience in leading or participating in large-scale transformation and / or application implementation.
• Experience establishing and maintaining effective relationships with clients, vendors, and team members.

WE VALUE :

• Oracle Health (Cerner) knowledge is an asset.
• Working experience in the implementation of large-scale application solutions in the healthcare sector.
• Healthcare workflow / process transformation and / or IT related experience an asset.
• Experience with lean methodologies / principles an asset.
• Proficiency in all Microsoft Office Suite products, including Teams, SharePoint, Visio, Word, Excel, Outlook, PowerPoint, and OneNote.

OTHER CONDITIONS :

• After-hours support to resolve critical service tickets requiring immediate attention escalated by manager on-call.
• May occasionally be exposed to additional hazards traditionally found in a healthcare environment when on-site to provide services related to observing, troubleshooting, training, at the elbow support, etc.
• Must be able to travel within the Southwestern Ontario area, when required.
• Must be able to work evenings and weekends, when required.

SALARY : To be discussed

TERMS OF EMPLOYMENT : Full-Time

HOW TO APPLY :

• Please email a copy of your cover letter and resume to [email protected].
• Reference the job and where you found the job posting in the subject line of the email.

TransForm is committed to employment equity and welcomes diversity in the workplace. TransForm encourages applications from all qualified individuals including women, members of racialized communities, indigenous persons, immigrants & refugees, persons with disabilities, and persons of any sexual orientation, gender identity or gender expression.

Upon request, accommodations for disabilities will be provided to support participation in all aspects of the recruitment process.

By applying to this position, you confirm you possess Canadian citizenship, permanent resident status, or work permit. We thank all applicants for their interest.

Only those selected for an interview will be contacted.#J-18808-Ljbffr