Talent.com
Order Management/Quotation Specialist - Industrial/Manufacturing
Order Management/Quotation Specialist - Industrial/ManufacturingJohn Crane • Hamilton, ON, CA
Order Management / Quotation Specialist - Industrial / Manufacturing

Order Management / Quotation Specialist - Industrial / Manufacturing

John Crane • Hamilton, ON, CA
6 days ago
Job type
  • Full-time
Job description

Order Management / Quotation Specialist - Industrial / Manufacturing

3 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

This range is provided by John Crane. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60,000.00 / yr - $75,000.00 / yr

Company Description

John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.

We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.

John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets : energy, security & defense, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.

Job Description

SUMMARY OF ESSENTIAL FUNCTIONS :

  • To assist John Crane Canada customers with all aspects of purchases and repairs of Mechanical Seals.

SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO :

  • Interacts with customers via telephone, fax, and email and outside sales representatives to provide recommendations on product applications, price quotations (after researching), resolve complaints, problems and handle emergency calls.
  • Initiates and enters orders by interpreting customer requirements and drawings to compile bill of materials.
  • Coordinates with the Engineering, Purchasing, Assembly, Manufacturing and Invoicing departments to discuss customer orders and requirements.
  • Responsible for complete order management to ensure delivery commitments are met and to take appropriate action in the event of a delivery delay.
  • Identifies returned materials and assists walk-in customers as required.
  • Maintains reference files of procedures, products lists, special pricing, quotes and other relevant data.
  • Performs other duties as required.
  • Qualifications

    Education / Training : Mechanical Technologist / Technician College Diploma preferred

    Experience : 2 years of customer service related experience in a manufacturing setting

    Knowledge / Skills :

  • Ability to read detailed drawings and utilize measuring instruments
  • Must have effective written and verbal communication skills
  • ERP and CRM experience is a Plus
  • Additional Information

    With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity.

    Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths across our network.

    Seniority level

    Associate

    Employment type

    Full-time

    Job function

    Manufacturing, Administrative, and Customer Service

    Industries

    Industrial Machinery Manufacturing

    Hamilton, Ontario, Canada

    #J-18808-Ljbffr

    Create a job alert for this search

    Order Specialist • Hamilton, ON, CA

    Similar jobs
    Manager, Continuous Improvement - Logistics

    Manager, Continuous Improvement - Logistics

    Bimbo Canada • Mount Hope, ON, Canada
    Full-time
    As part of the largest baking company in the world, Bimbo Canada is a leading producer and distributor of packaged fresh bread, bakery products and snacks. We produce and distribute more than 1,000 ...Show more
    Last updated: 30+ days ago • Promoted
    Program Test Manager

    Program Test Manager

    Teacup Tech Systems • hamilton, on, ca
    Permanent
    Reporting to the Team Lead for Enterprise Quality Assurance, the Program Test Manager is responsible for managing the testing and delivery of a multi-year program of complex projects, as well as me...Show more
    Last updated: 4 days ago • Promoted
    Quality Improvement Lead & Staff Development Coordinator

    Quality Improvement Lead & Staff Development Coordinator

    Arbour Creek Care Centre • Hamilton, ON, Canada
    Full-time
    How do you bring kindness to others every day?”.Join us in our journey of kindness – our Kind era – where compassion is our language, and kindness is our legacy.We are committed t...Show more
    Last updated: 30+ days ago • Promoted
    Manager, Operations

    Manager, Operations

    RONA+ • Milton, CA
    Full-time
    At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities...Show more
    Last updated: 4 days ago • Promoted
    Manufacturing Engineer

    Manufacturing Engineer

    Communications and Power Ind. Canada Inc • Georgetown, ON, Canada
    Full-time
    SHAPING THE FUTURE THROUGH INNOVATION AND DISCOVERY!.With a history spanning more than seven decades, Communications & Power Industries’ thousands of products have impacted people’s...Show more
    Last updated: 30+ days ago • Promoted
    Department Manager-RME

    Department Manager-RME

    Rona+ • Milton, Ontario, Canada
    Permanent
    At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities...Show more
    Last updated: 30+ days ago • Promoted
    Operations Specialist - Accelerant

    Operations Specialist - Accelerant

    Accelerant • hamilton, on, ca
    Full-time
    We are seeking a detail-oriented and proactive Operations Specialist to join our growing Operations team.This role is critical in ensuring smooth and efficient management of our operational workflo...Show more
    Last updated: 30+ days ago • Promoted
    Customer Experience Specialist (Permanent)

    Customer Experience Specialist (Permanent)

    BRC Group Inc. • Georgetown, ON, CA
    Full-time +1
    Quick Apply
    The Customer Experience Specialist is responsible for managing all stages of the order lifecycle from start to finish.The ideal candidate is detail-oriented, highly organized, and skilled in custom...Show more
    Last updated: 11 days ago
    Inventory Manager

    Inventory Manager

    Van Beeks Landscape Supply • Milton, ON, Canada
    Full-time
    Were hiring an Inventory Manager to own the accuracy, availability, and flow of inventory across our store and yard.Youll report to the General Manager and run a consistent rhythm of replenishment,...Show more
    Last updated: 1 day ago • Promoted
    Training and Development Specialist - QM Environmental

    Training and Development Specialist - QM Environmental

    QM Environmental • hamilton, on, ca
    Full-time
    Emergency Response Trainer and Development Specialist!.This hybrid role brings together strategic business development responsibilities with hands-on delivery of our industry-leading Training Servi...Show more
    Last updated: 15 hours ago • Promoted • New!
    Workday Integration Lead - Quality IT Resourcing

    Workday Integration Lead - Quality IT Resourcing

    Quality IT Resourcing • hamilton, on, ca
    Full-time
    Lead the design, development, and implementation of integration solutions between Workday and internal / external systems, promoting data accuracy, security, and seamless process flows.Collaborate wi...Show more
    Last updated: 2 days ago • Promoted
    Operations Manager

    Operations Manager

    Edson Packaging Machinery Ltd • Hamilton, ON, Canada
    Full-time
    ProMach's Edson Packaging Machinery division, is seeking an Operations Manager to lead plant operations.Are you motivated by this work?. You’ll oversee production scheduling, manage manufa...Show more
    Last updated: 25 days ago • Promoted
    DeFi Operations Specialist

    DeFi Operations Specialist

    ICP HUB Germany - DeArk • hamilton, on, ca
    Full-time
    Comprehensive health insurance (medical, dental, vision).Professional development budget (courses, certifications, conferences). DeArk is a gateway to the Internet Computer Protocol (ICP) ecosystem....Show more
    Last updated: 15 hours ago • Promoted • New!
    Product Manager, Specialty Products

    Product Manager, Specialty Products

    Empire Life • hamilton, on, ca
    Full-time +2
    Product Manager, Specialty Products.Location : Remote - Anywhere in Canada or Hybrid - Kingston, Toronto or Montreal.The total target compensation (TTC) range, including salary and target bonus, is ...Show more
    Last updated: 30+ days ago • Promoted
    Dayforce Manager of Partner Delivery Services

    Dayforce Manager of Partner Delivery Services

    PayTech • hamilton, on, ca
    Full-time
    This role requires Dayforce implementation and / or project management expertise.Provides strategic leadership to optimize processes and drive excellence in integrating partner and industry solution...Show more
    Last updated: 22 days ago • Promoted
    Area Manager of Operations

    Area Manager of Operations

    Driven Brands Canada • Hamilton, ON, Canada
    Full-time
    Title Area Manager of Operations Reports To Zone Director Summary The Area Manager of Operations will be responsible for the directing the improvement of operational performance through...Show more
    Last updated: 30+ days ago • Promoted
    Manager, Inventory Control and Logistics

    Manager, Inventory Control and Logistics

    Vaco by Highspring • Milton, ON, CA
    Full-time
    Our client is a leading Canadian energy organization with a strong presence across Ontario.They operate critical infrastructure that supports millions of customers and drives economic growth.Our cl...Show more
    Last updated: 9 days ago • Promoted
    Materials Manager - Rigid Plastic Packaging - hamilton

    Materials Manager - Rigid Plastic Packaging - hamilton

    George Thomas • hamilton, on, ca
    Full-time
    Play a vital role in aligning materials management with business success in a fast-paced, collaborative manufacturing environment. George Thomas has partnered with a leading rigid plastic packaging ...Show more
    Last updated: 8 days ago • Promoted