- Durée de l'emploi : Temporaire
- Langue de travail : Anglais
- Heures de travail : 35 to 44 hours per week
- Education :
- Expérience :
Education
Secondary (high) school graduation certificate
Work setting
- Hospitality industry
- Urban area
- Hotel, motel, resort
- Willing to relocate
- Hotel laundry
Tasks
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Take, cancel and change room reservations
- Maintain an inventory of vacancies, reservations and room assignments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients / guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
Computer and technology knowledge
- Central reservation system (CRS)
- Spreadsheet
- Internet
Transportation / travel information
- Willing to travel
- Public transportation is available
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Screening questions
- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
Experience
7 months to less than 1 year
Health benefits
Health care plan
Other benefits
- Free parking available
- Parking available
Support for persons with disabilities
Offers mentorship, coaching and / or networking opportunities for persons with disabilities
Support for newcomers and refugees
- Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
- Supports newcomers and / or refugees with foreign credential recognition
Support for youths
Offers mentorship, coaching and / or networking opportunities for youth
Support for Indigenous people
Offers mentorship, coaching and / or networking opportunities for Indigenous workers
Supports for visible minorities
- Offers mentorship programs that pair members of visible minorities with experienced employees
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