Fleet Service Writer

Overview

An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of Canada’s largest and most trusted supply chain service providers. Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges.

We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.

Location

Edmonton, AB

Schedule

Monday to Friday

Responsibilities

• Will coordinate and prioritize vehicle repair and maintenance requests, ensuring that they are efficiently addressed to minimize downtime. Additionally, will maintain detailed records of service requests, track maintenance schedules, and assist in managing the maintenance budget, contributing to the safe and reliable operation of our fleet within the trucking industry.
• First point of contact for CCS customers.
• Maintaining an updated spreadsheet of equipment damage for the Edmonton maintenance shop.
• Schedule vendor repairs and issue purchase orders.
• Inquiring with claims in regards to damages, following up with operations managers to have driver fill out reports.
• Two way communication with CCS Operations to provide updates as required.

Qualifications

• 1-2 years of relative experience
• High school diploma

Skills & Competencies

• Expediting
• Service Operations
• Order Tracking
• Work Order Scheduling
• Order Management Software

Benefits & Culture

• Cohesive team and a positive, hard-working atmosphere.
• Meaningful opportunities for career growth.
• Company wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and our core values.
• Perks - discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few
• Fun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together.
• We give back to the communities in which we operate by volunteering and donating to local charities.
• We are a strong company that weathers the storm through pandemics and recessionary periods, so that we can benefit from good economic environments.
• Canada Cartage has been recognized on the Forbes list of Canada’s Best Employers for six straight years in a row; Trucking HR and other recognitions highlight our employer quality.

Notable recognitions

• Canada Cartage has been recognized on the Forbes list of Canada’s Best Employers for six straight years.
• Selected as one of Canada’s Top Fleet Employers and recognized as an Employer of Distinction for multiple years.
• Forbes 2023 recognition as one of Canada’s Best Employers for Diversity.

Compliance & Accessibility

Canada Cartage is committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA). We are determined in meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA at any point in your application or employment duration, please let us know.

We would like to thank all those expressing an interest in this position; however only the candidates selected for an interview will be contacted.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

Committed to employment equity, Canada Cartage Systems LP encourages applications from Aboriginal people, members of visible minority groups, and women.

Thank you for your interest

Thank you for applying, successful candidates will be contacted.