Quality Coordinator

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 97,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

To implement and maintain the quality system in the Geochem Randfontein facility so as to ensure total compliance to ISO17025, SGS SA high level procedures and SGS Global requirements.

• Operate to the highest standard of ethics as indicated in SGS integrity programs;
• Maintain an up to date scope of testing and co-ordination of the documentation and standard operating procedures required to comply with laboratory ISO accreditation;
• Evaluate data in quality role but shall not report opinions and interpretations;
• Facilitate and monitor method validation process in the laboratory;
• Coordinate and administer the improvement system;
• Build relationships with all technical and professional personnel;
• Build relationships with suppliers and clientele;
• Assist with the evaluation and root cause analysis of proficiency tests, customer complaints, audit findings and improvement requests;
• Provide planned quality related training and awareness as required;
• Plan, schedule and perform quality assessments to provide certainty that the quality control activities are being done effectively;
• Facilitate and plan all management reviews;
• Ensure integrity of monthly inputs into the QSHE Report;
• Be able to statistically evaluate data;
• Develop a document control system for the laboratory which is in line with SGS high level system document and ISO requirements;
• Provide guidance and direction to laboratory personnel with respect to quality control and proper documentation in implementing methodologies and data reporting;
• Provide constant feedback to Manager on status of quality in the laboratory;
• Work with a safety conscious attitude that demonstrates good and safe work habits;
• Travel, shift work and overtime may be required;
• Perform any other reasonable tasks as assigned by direct line manager;
• Any person has the right to refuse to perform work that may damage the environment in an imminent and serious way and to report such a situation.
• Contribute with scientific and technical leadership and planning so as to ensure quality assurance program is effective and efficient.
• Ensure that the quality requirements are no subjected to any prejudicial interests.
• Responsible for all SANAS matters relating to the accreditation / compliance of the organization (as per responsibilities for Nominated Representative SANAS document R-03)
• Ensure that the laboratory accreditation under ISO 17025 is not jeopardised.
• Identify non-conformances in timely and unbiased approach to achieve customer satisfaction.
• Cease the use of any equipment that may be deemed to constitute a safety hazard or enter hazardous environments without the necessary knowledge and protection and report the situation to higher authority to take action and assist in the necessary action.
• Cease to carry on with work that may affect the quality (integrity) of services and report the situation to higher authority to take action and assist in the necessary action.

Qualifications

Education

Experience

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