Senior Clinical Workflows Business Analyst to support Interventional Superflow Workflow Management in new hospital tower - 20240617SS-BAIWS-RCH - July 2 - 1

S.i. Systems public healthcare client is seeking a Senior Clinical Workflows Business Analyst to support Interventional Superflow Workflow Management in new hospital tower

Must be local in Metro Vancouver as being onsite is part of this role when required

1 year contract + renewals

Maximum hourly rate of $80 / hour + GST

MUST HAVE SKILLS :

• Minimum 4 years’ experience working as a Sr. BA
• Public health Experience, ideally with with clinical information systems or workflows in an acute care environment OR an interventional setting
• Minimum 5-10 years’ experience with business requirements and use case development and analysis.
• Minimum 5-10 years’ experience with user adoption strategies ( Change management and training plans)
• Minimum 5-10 years’ Experience managing department requirement matrixes across multiple departments.

NICE TO HAVE SKILLS :

• Experience with TTCWS / RTLS.
• Experience with MEDITECH, with particular importance on the MEDITECH modules supporting surgical services.
• Experience with integration, particularly between TTCWS and MEDITECH.
• Experience with end user training in a clinical setting.
• Experience with workflow management and / or workflow management systems.
• Experience with IMIT system configuration projects

JOB DUTIES :

1. Business and clinical requirements identification and documentation, including :

• Coordinating requirements, design and review / validation workshops, site surveys and requirements questionnaires.
• Documentation of business requirements and design
• Test case writing, testing and test coordination.
• Clinical stakeholder user engagement, clinical change management, training, and communications.

2. Coordinating the deployment of technical components, such as, for example : RTLS and end user devices.

3. Collaboration and coordination with non IMIT service delivery teams - Facilities Management, for instance which are also involved in the completion of ISWM project tasks.

Examples of such activities include : wireless site surveys, as well as the installation of RTLS and end user devices.

4. Collaboration with the overall IMIT project team for RCH Redevelopment, as well as clinical subject matter experts, vendors, and other groups.

This collaboration will extend across the entire scope of ISWM delivery from discovery, solutioning, deployment, go-live and support.

5. Development of tools and templates to support requirements gathering, decision making, system design and configuration.

6. Review ISWM use cases, configuration and workflow designs with clinical stakeholders.

7. Discovery and detailed requirements for system integration with external systems, such as MEDITECH.

8. Discovery and documentation of Non-Functional Requirements’ (NFR’s) for ISWM.

9. Validation of ISWM configuration, end-to-end testing and User Acceptance Testing, as required.

10. Coordination and hands-on involvement with user adoption strategy and use case adoption training with clinical end-users.

11. Participate in go-live support, including clinical end-user training and adoption.

12. Management of project hardware inventory, ranging from deployment to decommissioning for the following types of devices :

• RTLS devices
• End user devices (e.g. displays, iPads, PCs / CPUs)
• RTLS wrist bands, tags and batteries

13. Transitioning the ISWM project to operational teams that hold long-term support requirements. This will include a transition support period and obtaining the necessary sign-offs.

14. Other duties as assigned by ISWM Project Manager.

Deliverables, to include :

1. Business requirements documents, to cover both functional and non-functional requirements.

2. Use cases analysis and documentation

3. RTLS and end user device maps and inventory lists

4. Clinical department User Acceptance Testing sign-off

5. User adoption strategies

6. Integration design documentation

7. Testing plans and materials

8. Training, change management, support and go-live materials, as required.

9. Project to operations checklist

10. Coordinate and / or participate in site visits and reviews / audits hardware.

11. Other deliverables as assigned by project manager.

12. Other deliverables as assigned by FHA Redev

Other Services :

1. Collaborate with other Sr. BAs at RCH as well as the other two redevelopment sites (BH and / or NSH) for the purpose of improving overall IMIT delivery effectiveness on major capital projects.

2. At the Executive Director’s discretion, may be required to engage in Sr. BA roles on an interim, or full-time basis, on either or both of the other two redevelopment projects (Burnaby Hospital and / or NSH).

These roles may not be directly related to ISWM.

3. At the Executive Director’s discretion, may be required to engage in projects at RCH, BH or NSH for project delivery / service continuity reasons.

4. At the Executive Director’s discretion, may be required to provide ad-hoc subject matter expertise to other related or aligned initiatives within Fraser Health.

5. Provides Business Analyst and subject matter expertise to cover planned and unplanned IMIT team absences.

PROJECT BACKGROUND :

The Fraser Health Authority (FHA) is currently undertaking major capital facilities construction projects at three of its acute care hospital sites : Royal Columbian Hospital (RCH), Burnaby Hospital (BH), and New Surrey Hospital (NSH).

This Statement of Work primarily involves RCH, the most prominent feature of which is the Jim Pattison Acute Care Tower (JPACT), scheduled to open in late .

The JPACT will incorporate a greatly expanded space for interventional procedures. Referred to as the Interventional Superfloor’, this space will provide significantly more capacity for Surgical Services (SS), Interventional Radiology (IR), and Interventional Cardiology (IC).

New capabilities are needed to support patient access and flow through this new interventional space, and the Interventional Superfloor Workflow Management’ (ISWM) project has been initiated for the purpose of delivering these capabilities.

The ISWM project is primarily oriented around the deployment of a workflow management system produced by TeleTracking Inc.

called the Clinical WorkflowTM Suite’ (TTCWS), along with the Real Time Locating System (RTLS) solution enables it.

Key components of the ISWM project have already been implemented as an Early Implementation Project’ (EIP) within the existing interventional spaces at RCH.

This EIP must be extended and enhanced in order to provide full coverage for JPACT operational requirements.

Project Overview

The purpose of the ISWM project is to progressively elaborate and optimize the TTCWS solution so that it fully supports support clinical and patient workflows across the JPACT interventional spaces, and also to ensure that all capabilities are in place in time to support a smooth opening of the JPACT.

FHA requires a senior IMIT Business Analyst to support the ISWM project. This Business Analyst should ideally be experienced in the implementation of clinical information systems, including the definition and refinement of clinical workflows.

This Statement of Work describes the various aspects of business analysis needed to support the project.