Programmer Analyst

Overview

The Office of the Chief Information Officer (OCIO) | Program Delivery group is seeking a Programmer Analyst with expertise in Appian and RPA to join our team.

The Programmer Analyst designs computer application solutions for existing complex or campus wide computer systems. The incumbent will work collaboratively with the other Automation team members.

The incumbent plays an important role in all aspects of the planning, implementation and operation of an enterprise-scale business and robotic process management solutions for the University of British Columbia that transforms the processes and systems by which business processes are managed and how the data is exchanged between major and minor systems at the university.

Working closely with analysts, technical leads, managers and developers from IRP – Student and UBC IT, from the Enterprise Resource Planning (ERP) program and sustainment teams, and from the broader IT community, the incumbent, working in concert with the other Programmer Analysts and Architects, will develop technical solutions, including aspects of the complete development stack including front end development, database, API’s, as necessary, to satisfy the ongoing solution needs of the University and of the University's major ERP programs.

This is a hands-on delivery role within a multi-disciplinary technical and business team.

Responsibilities

Work Performed

• Work with team leads to create software solutions
• Responsible for software development process from conception to deployment
• Responsible for analysis, writing, building, and deployment of software
• Responsible for automated testing and provide feedback to management during the development process
• Troubleshoot and triage post production issues found in code
• Modify and test changes to previously developed programs
• Develop visually appealing solutions including architecture, designer mock-ups and wireframes into front-end code
• Develop functional databases, applications, and servers to support solutions on the back end
• Develop and design RESTful services and APIs
• Stay abreast of developments in web applications, 4GL BPME, rule engines and programming languages
• Stay current and provide insight on cutting edge software approaches, architectures, and vendors
• Responsible for writing of technical documentation
• Ensure that non-functional requirements such as security, performance, maintainability, scalability, usability, and reliability are being considered when developing solutions
• Keep job knowledge up-to-date by studying new development tools, programming techniques, and computing equipment; including but not limited to Machine Learning (ML), Deep Learning and Natural Language Processing (NLP)

Core Duties

Qualifications

Minimum Qualifications

Undergraduate degree in a relevant discipline. In-depth knowledge of applications and the business requirements supporting them. Minimum of five years of related experience, or the equivalent combination of education and experience.

Preferred Qualifications

Technical Skills

Top Skills

Core Competencies

Collaboration - Consistently fosters collaboration and respect among team members by addressing elements of the group process that impedes, or could impede, the group from reaching its goal. Engages the right people within and beyond organizational boundaries, by matching individual capabilities and skills to the team's goals. Works with a wide range of teams and readily shares lessons learned and credit for team accomplishments.

Communication for Results - Converses with, writes reports for, and creates / delivers presentations to all levels of colleagues and peer groups in ways that support problem solving and planning. Seeks a consensus with business partners. Debates opinions, tests understanding, and clarifies judgments. Brings conflict into the open empathetically. Explains the context of multiple interrelated situations, asks searching, probing questions, and solicits expert advice prior to taking action and making recommendations.

Problem Solving - Diagnoses problems using formal problem-solving tools and techniques from multiple angles and probes underlying issues to generate multiple potential solutions. Proactively anticipates and prevents problems. Devises, facilitates buy-in, makes recommendations, and guides implementation of corrective and / or preventive actions for complex issues that cross organizational boundaries and are unclear in nature. Identifies potential consequences and risk levels. Seeks support and buy-in for problem definition, methods of resolution, and accountability.

Role Based Competencies

Accountability - Sets enhanced objectives for self and others. Monitors performance trends and identifies opportunities to improve standards. Provides regular feedback and suggests alternative approaches necessary to ensure that organizational objectives and superior standards are achieved. Delegates responsibility and reallocates resources as needed to ensure that priorities are met for initiatives within area of responsibility.

Business Process Knowledge - Describes and documents critical cross-functional business process flows. Applies business process reengineering techniques and methods in analyzing process flow and accountability charts. Recommends and advocates substantive process enhancements and assesses both internal and external implications.

Information Systems Knowledge - Identifies means of integrating technical support requirements with enterprise processes and strategies. Identifies technological opportunities to meet client needs. Creates information system solutions to meet the needs of business stakeholders. Partners with appropriate technical consultants, experts, and managers to resolves complex problems across all IT solutions.

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