In-Room Dining Captain

Company Description

Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

Job Description

In-Room Dining Captain

As In-Room Dining Captain, you will be a key leader in delivering a world class In-Room Dining experience at Fairmont Chateau Whistler. Reporting to the In-Room Dining Manager, you will oversee daily operations, mentor, and inspire team members, and ensure every guest receives timely, accurate, and memorable service.

This is a full-time, permanent position, beginning Summer 2026.

Starting rate of pay: $19.75 per hour

We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $26.20.

Job Duties Include:

• Consistently offer professional, friendly and engaging service
• Lead and manage day-to-day operations of the In-Room Dining department
• Provide operational support to the management team and F&B division
• Assist guests regarding hotel facilities in an informative and helpful way
• Ensure all accounts, billing, and room charges are accurate and timely

Qualifications

• Previous customer related supervisory experience preferred
• Food Safe Certification is required
• Serving It Right Qualification Required

Job Perks & Benefits:

• Subsidized staff accommodation provided
• Complimentary meal in our staff cafeteria per shift
• Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
• Hotel leisure benefits including Golf/Ski passes

Additional Information

Visa Requirements: To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence:

#CWMRSummer26