Sports Product Specialist (#5218)

We are seeking a sports product specialist to be responsible for all activities related to sports betting operations, requiring deep knowledge of sports betting, professional and college sports, and current sports events. The role is focused on maximizing sports gambling revenues, minimizing liabilities, and maintaining the highest standards of product integrity.Responsibilities:

• Play a critical role in executing daily online sports betting operations.
• Work closely with sportsbook operations, trading services, and product team to optimize processes, troubleshoot issues, and deliver exceptional service to customers.
• Ensure all expected betting events and markets are available within the sportsbook with a hyper-focus on validating accuracy.
• Using the CMS, update marketing content, links and other related configurable templates within the sportsbook desktop and mobile channels.
• Monitor live sporting events and news and ensure odds are adjusted accordingly to reflect changing conditions in real time.
• Work closely with the Consumer Services team to resolve customer inquiries and issues related to sports betting in a timely, professional, and efficient manner.
• Track the performance of sports betting activity, trends, and campaigns. Use data analytics to make informed decisions and adjustments to strategies to enhance player engagement while ensuring compliance with regulatory standards and internal policies.
• Work with the risk management team to manage liabilities for various sports.
• Collaborate with cross-functional teams, including marketing, communications, B2B, Business Insights and Consumer Services with a focus on enhancing player engagement.
• Stay up to date with industry trends, betting markets, and competitor activities to provide insights for improvement.
• Assist in the development and implementation of new betting products and features.

Requirements:

• Minimum 3 of years of experience sports betting operations, casino operations, or a related industry.
• Degree or Diploma in Business or Sports Management or related field.
• An equivalent combination of education and/or experience may be considered.
• Analytical skills with the ability to interpret data and make data-driven decisions.
• Enhanced attention to detail and the ability to manage multiple tasks under high pressure.
• Strong communication skills and the ability to work collaboratively in a fast-paced environment.
• Ability to work flexible hours, including evenings and weekends, to accommodate live sporting events.
• High knowledge of professional sports and thorough understanding of online and retail sports betting.
• Familiarity with sports betting software and systems.
• Strong computer skills including but not limited to– MS office, Excel.

If you have this expertise, and are able to work in Canada, please submit your resume. While we thank all candidates in advance for their application, only those candidates who are shortlisted will be contacted.ID# 5218