Senior ServiceNow Developer

Position Description :

Ready to join an outstanding culture with the freedom to innovate, influence decisions, and chart an exciting career in an environment that cares about diversity and inclusion, corporate social responsibility?

CGI is a Canadian success story as a global consulting and IT services business; be part of a team that supports the local community with the ability to draw on our global expertise and vertical structure through our industry experts. Benefits include a share purchase program, profit sharing, wellness credits, training and development programs, and flexible work schedules and locations!We are looking for an experienced and skilled Senior ServiceNow Developer to design, implement, and optimize solutions on the ServiceNow platform. This role requires hands-on development, problem-solving, and collaboration with stakeholders to deliver high-quality ServiceNow applications and integrations that meet business requirements.

Your future duties and responsibilities :

• . Develop, configure, and customize ServiceNow modules, including ITSM, CSM, CRM, ITOM, SPM, or HRSD.
• . Leverage ServiceNow's best practices in the applications mentioned above.
• . Create and manage advanced scripts, workflows, Business Rules, and UI policies.
• . Integrate ServiceNow with third-party systems and configure the imported data.
• . Perform system upgrades, testing, and troubleshooting to ensure platform stability and performance.
• . Collaborate with stakeholders to gather requirements and translate them into user stories.
• . Provide mentorship to junior developers and assist in code reviews.

Required qualifications to be successful in this role :

. 6 – 10 years of hands-on experience as a ServiceNow Developer.

. Mandatory experience is required with CSM and Portal Skill. Experience with ITSM, CRM, ITOM, SPM, or HRSD modules is an asset.

. Knowledge and experience in implementing new modules.

. ServiceNow certification in the modules mentioned above would be a strong asset.

. Proficiency in the ServiceNow platform's functionalities and capabilities

. Experience in building and maintaining integrations.

. Critical thinking in terms of requirement gathering, solution design, and automation design.

. Strong understanding of ITIL principles and ServiceNow best practices.

. Excellent problem-solving, analytical, and communication skills.

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes various factors including but not limited to skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $85, - $,.

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Skills :

ServiceNow

ServiceNow Development