Security Agent

Job Description

Job Description

Company Description

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge—where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job—it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

Job Description

At Fairmont Jasper Park Lodge, ensuring the safety and wellbeing of our Colleagues, guests and visitors is an integral part of our operations. As a Security Member, your attentiveness, efficiency and commitment will ensure your hotel remains a safe, enjoyable workplace and travel destination.

What you will be doing :

Reporting to the Security Manager, responsibilities and essential job functions include but are not limited to the following :

• Respond to guest and colleague concerns effectively
• Respond to trespassers and unauthorized persons found on property
• Respond to altercations and complaints, lockouts, in-room safe calls
• Assist in issuing rooms to new colleagues who may arrive after Staff Services hours
• Monitor and report any vehicle infractions - parking, speeding, dangerous driving, etc.
• Monitor and deal with wildlife situations within the property limits
• Respond to any activated fire prevention device (pre-alarms, smoke alarms, rate of rise and heat alarms, fire bells), investigate causes and report findings
• Regularly patrol all developed property areas and buildings
• Complete daily log of shift activities and providing appropriate sections to departments within the hotel for follow-up
• Other related duties as assigned

Qualifications

Your experience and skills include :

Additional Information

About the Application Process : At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Visa Requirements : Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Job Perks & Benefits :

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence :

AI disclosure :  We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.