Job Description
WHAT'S THE JOB?
The Lead Housekeeper / Administrative Assistant is a hands-on leadership role responsible for supporting the housekeeping and janitorial teams while assisting with administrative, guest service, and dining operations. This role ensures the cleanliness, safety, and smooth functioning of the camp through active supervision, mentorship, and direct operational support. The successful candidate will lead by example, promote a strong safety culture, and contribute to a positive guest and team experience.
The position involves a remote work lifestyle in a camp setting with the following amenities :
- All meals and accommodations are provided
- Travel is provided to and from the site locations from designated locations in the Thunder Bay, Dryden and surrounding area
- Private room with cable television
- Access to Wi-Fi
- Access to laundry facilities and detergents
- Access to a gym and common areas
Key Responsibilities :
Housekeeping & Janitorial LeadershipSupervise and work alongside housekeepers and janitors to maintain cleanliness standards in guest rooms, washrooms, common areas, and facilities
Conduct daily inspections and provide coaching to ensure compliance with company standardsAssist with deep cleaning, inventory management of linens and supplies, and waste disposalMonitor and report maintenance issues promptlyAdministrative & Guest ServicesAssist with guest check-ins, check-outs, and luggage handling
Operate and maintain the camp reservation system (e.g., Camp Logistiks)Prepare and submit daily / weekly reports related to occupancy, housekeeping, and inventorySupport the Camp Manager with scheduling, payroll input, and training records as neededDining & Service SupportAssist General Helpers during meal service periods to stock, clean, and maintain the dining room and service areas
Ensure dining areas meet hygiene and presentation standardsHelp with setup and breakdown of special events or group functionsSafety Leadership & ComplianceActively promote and participate in the Don’t Walk By program
Review and verify Field Level Hazard Assessments (FLHAs) and Job Hazard Analyses (JHAs)Ensure all team members follow WHMIS, PPE, and safe work proceduresLead by example in all safety practices and emergency proceduresTraining & DevelopmentCoach, mentor, and develop housekeeping and janitorial staff
Conduct onboarding for new team members and ongoing training in cleaning standards, safety, and customer serviceSupport performance management and corrective action processes under the direction of the Camp ManagerPhysical Demands :
Frequent standing, walking, bending, lifting (up to 50 lbs), and carryingExtended periods of indoor and outdoor work in various weather conditionsUse of cleaning equipment and chemicals with appropriate PPEAbility to work 12-hour shifts in a rotational scheduleWorking Conditions :
Remote camp environment with shared accommodationsExposure to cleaning chemicals, variable temperatures, and high-traffic areasFast-paced, team-oriented setting with occasional high-pressure periodsQualifications
WHO ARE WE LOOKING FOR?
Qualifications & Skills :
Minimum 3 years of experience in housekeeping, janitorial, or hospitality supervisionExperience with reservation systems and basic administrative / reporting tasksStrong understanding of safety programs (FLHA, JSA, WHMIS, Don’t Walk By)Excellent communication, leadership, and mentoring skillsAbility to work hands-on and support multiple departmentsHigh school diploma or equivalent; hospitality or safety certification an assetProficiency in English; additional language skills beneficialCore Competencies :
Safety-First Mindset – Leads by example, promotes safe behaviors, and ensures complianceTeam Leadership – Coaches, motivates, and develops staff to meet company standardsOperational Flexibility – Willing to assist in housekeeping, admin, and dining as neededAttention to Detail – Ensures high standards of cleanliness, reporting, and guest serviceInitiative & Problem-Solving – Proactive in identifying issues and implementing solutionsAdditional Information
WHAT’S IN IT FOR YOU?
Competitive daily pay and full group benefits starting from date of hire including employer-matching retirement savings plan.Travel provided to and from camp from designated departure hubs.Full accommodations, including meals, private room, Wi-Fi, gym, laundry, and recreation access.Opportunities for cross-training and advancement within a growing organization.A strong safety culture and supportive team environment.Work schedule and remuneration :
Lead Housekeeper / Administrative Assistants work on a rotational schedule of 3 weeks on / 3 weeks off. Site locations are in remote settings, requiring either air travel to site, or via ground on our shuttle. You may be required to work nights, weekdays, weekends, and general holidays. Wages are paid on a daily basis of $255.00.
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.
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